Discord users’ IDs and data compromised in customer service provider hack

One of Discord’s third-party customer service providers has been infiltrated by an unauthorized party who was able to gain access to users’ information. Discord said it recently discovered the incident, which took place on September 20. The compromised data includes a “small number” of government IDs like driver’s licenses and passports, which some users may have submitted to verify their ages. To be clear, Discord itself wasn’t hacked, and you would only be affected by the data breach if you’ve ever communicated with the messaging service’s Customer Support or Trust & Safety teams. That also means the bad actors didn’t get access to your messages within the service, just whatever you may have communicated with customer support. 

Discord has been sending out emails to people affected by the breach, even those who have no accounts but have contacted their support teams for any reason. In the email, the service said that the compromised information may include your real name, your username if you have one, your email and other contact details, the last four digits of any credit card associated with your account and your IP addresses. The service will also specify in the email it sends you if any ID you’d submitted has been compromised, which puts you at higher risk of identity theft than other users. Discord clarified that the breach would not have compromised your full credit card number, your physical address and your password. 

The service said it quickly revoked the provider’s access to its system after learning about the breach and notified law enforcement of the incident. It also said that it will “frequently audit [its] third-party systems” to ensure they meet Discord’s standards.

This article originally appeared on Engadget at https://www.engadget.com/apps/discord-users-ids-and-data-compromised-in-customer-service-provider-hack-140053655.html?src=rss 

Engadget review recap: Ray-Ban Meta, GoPro Max 2 and more

If you prefer some variety in your review roundups, we cover quite the gamut this time. The headliner is the new Ray-Ban Meta smart glasses, but we’ve recently tested a powerful gaming laptop, two action cameras and a wireless mouse (yep, still need those). Catch up on all the reviews we’ve published over the last two weeks by scrolling down below.

Ray-Ban Meta

While the second-generation Ray-Ban Meta smart glasses may look similar to the original model, a lot has changed in terms of features. There are also two big upgrades over the last version: battery life and video quality. “The Ray-Ban Meta glasses have a lot of features that didn’t exist when I first reviewed them two years ago, largely thanks to AI,” senior editor Karissa Bell said. “And with the release of its second-generation frames, there’s still a lot to look forward to, like new camera features and AI-powered audio.”

Alienware 16 Area-51

If you’re in the market for a powerful gaming laptop with a unique design, the Alienware 16 Area-51 might be for you. Of course, you’ll have to live with a machine that ‘s big and heavy — and also expensive. “Even though the Alienware 16 Area-51 might not be as portable as some of its rivals, it’s got a lot to offer,” senior reviews writer Sam Rutherford wrote. “There’s a striking design, a nice screen (though more options would be nice), tons of ports and class-leading performance with plenty of configurability so you can dial in its specs exactly how you like.”

GoPro Max 2

GoPro’s new product this fall wasn’t another Hero action camera. Instead, the company opted to take the 360 route, debuting the Max 2 for spherical videos. “With a mix of pro features like Timecode, GP-Log (with LUTs) alongside mobile-focused editing, GoPro clearly hopes the Max 2 will appeal to demanding and casual users alike,” contributor James Trew observed. “The company has also focused heavily on improving the user experience rather than going for pure technological advances and after a week or so of testing, that feels like a sensible move.”

DJI Osmo Nano

In case you missed it, tiny action cameras with detachable displays are a thing now. DJI’s first attempt at one of these products takes direct aim at Insta360’s duo of Go models. And despite better video quality than the competition, there’s still work to be done for the Osmo Nano. “With the Nano, DJI leaned on its camera experience and mostly matches or beats its main rival in terms of video quality,” reporter Steve Dent said. “However, the company is still lagging behind in a few areas, particularly its editing app — something that’s important for many creators.”

Logitech MX Master 4

Three years after releasing the MX Master 3S, Logitech is back with another update to its productivity mouse. Shopping for the new version isn’t exactly a straightforward endeavor though. “The MX Master 4 may not be a essential upgrade if you’re happy with an older MX Master mouse, and if those didn’t work for you before, this one probably won’t work for you now,” senior buying advice reporter Jeff Dunn wrote. “But if you’re a power user in the market for a new productivity mouse, we’d expect this newest iteration to be as popular as its predecessors.”

This article originally appeared on Engadget at https://www.engadget.com/engadget-review-recap-ray-ban-meta-gopro-max-2-and-more-130000492.html?src=rss 

How to clear the cache on your PS5

If your PlayStation 5 has started feeling sluggish, freezes mid-game or acts a little weird, clearing the cache might be the quick fix you need. The cache is where your console stores temporary files to keep things running smoothly, but sometimes those files pile up and cause more problems than they solve.

Clearing your PS5 cache won’t delete your games, saves or settings, but it can clear out the junk data that’s slowing things down. Whether you’re troubleshooting crashes or just want to keep your console running at its best, wiping the cache is one of the simplest steps you can take.

How to start your PS5 in Safe Mode

In order to clear your PS5 cache, you’ll need to start your console in Safe Mode. Similar to a PC, entering Safe Mode on a PS5 gives you access to basic functions on your console, including restarting your PS5, changing video output, repairing console storage, updating system software, restoring default settings, clearing the cache and rebuilding the database, resetting the PS5 and resetting the PS5 by reinstalling System Software.

Unfortunately, there isn’t an option on your PS5 to enter Safe Mode via the Settings, but you can (safely) enter this mode by following these steps:

Hold the PS button on your controller, then select Power > Turn off PS5. Alternatively, you can hold the power button on the PS5 for three seconds.

Wait for the console to turn off; the power indicator will blink for a few moments before fully turning off.

Press and hold the power button on the console, then release after you hear the second beep (this should take around seven seconds).

Connect the controller with a USB cable, then press the PS button on the controller.

It’s important to note that although you can turn off your PS5 with the controller, you must turn the console on using the power button on the PS5, using the steps above, to enter Safe Mode.

How to clear the cache on a PS5 in Safe Mode

Once in Safe Mode, you’ll see several options appear on the screen. Select Clear Cache and Rebuild Database, then Clear System Software Cache.

Once you’ve selected the Clear System Software Cache option, you’ll need to confirm your choice by selecting OK. Your PS5 will begin the process of clearing the cache. If your console restarts during this process, don’t worry; let it do its thing.

The other option you’ll see in the Clear Cache and Rebuild Database menu is Rebuild Database. This option is also recommended by Sony is users are experiencing system failure issues. Selecting this option will not delete any data from your PS5, so it’s another route to try if clearing the cache doesn’t solve all your problems.

How to back up PS5 data to a USB drive

Although clearing the cache on a PS5 won’t result in saved game progress or data being deleted, it’s not a bad idea to know how to back up your data, just in case your PS5 encounters any issues. If you want to be extra safe, do this before clearing your cache.

Connect a USB drive to your PS5 (FAT32 or exFAT).

Navigate to Settings > System.

Select System Software > Back Up and Restore > Back Up Your PS5.

You’ll have the option to select the type of data you want to back up (Games and Apps, Saved Data, Screenshots and Video Clips or Settings). Select the option(s) you want to back up.

Select Next > Back Up. This will start the back up process, where your console will restart.

Once the Backup Complete screen is displayed, select OK.

Why should you clear the cache on your PS5?

Like a lot of technology, maintenance is required to keep your tech running top-notch, and the PS5 is no different. You won’t need to clear your PS5 cache often, but when things start going wrong, it can save you a lot of frustration. The cache is where the console stashes temporary system data. Most of the time it helps your games and apps load faster, but once in a while those files can get corrupted or outdated and cause trouble instead.

One of the most common signs is lag in the system menu. If it takes forever to scroll through your library or even open Settings, a clogged cache might be to blame. It can also show up as random crashes, where a game boots up and then kicks you straight back to the home screen for no reason.

You might also notice glitches with online play. Sometimes cached network data interferes with your connection, leaving you with login issues or games that won’t sync properly. After a major system update, clearing the cache can also help smooth over odd behavior, like apps failing to launch or downloads stalling.

The good news is clearing the cache doesn’t wipe your saves, your installed games, or your account. It’s a low-risk way to rule out the simple stuff before you start digging into bigger fixes.

This article originally appeared on Engadget at https://www.engadget.com/gaming/playstation/how-to-clear-the-cache-on-your-ps5-120012999.html?src=rss 

Lego parties, hundreds of Xenomorphs and other new indie games worth checking out

Welcome to our latest roundup of what’s going on in the indie game space. A bunch of new games arrived this week, alongside demo drops, reveals and details about upcoming titles. But if there are some you’ve had on your wishlist for a while and have been waiting for a solid discount, now might be the time to take the plunge.

That’s because Steam’s autumn sale is underway. It’s arguably not as massive as the summer or winter editions, but there are still lots of bargains on the storefront. During the platform’s big sales, I think it’s always worth taking a look at the list of deep discounts for some particularly good deals. I’ve been meaning to check out Haven from Cairn developer The Game Bakers for quite a while now, and at 90 percent off, that’s an easy pickup for me. 

There are lots of solid offers elsewhere in the sale, including half off Tunic, Cult of the Lamb and Nine Sols; 35 percent off Turbo Kid; 40 percent off Another Crab’s Treasure; and 25 percent off Animal Well and Blue Prince. Lots of blockbuster games are on sale too, of course, including the likes of Red Dead Redemption 2 (75 percent off), Returnal (50 percent off), Marvel’s Spider-Man Remastered (50 percent off) and Assassin’s Creed Shadows (40 percent off).

Elsewhere, I thought this news nugget was pretty interesting. Evil Empire, the studio behind The Rogue Prince of Persia, has taken over development of Brotato. Original developer Blobfish Games is moving onto other projects.

Brotato never hooked me as much as the similar Vampire Survivors did, but the game has more than 10 million players. Evil Empire is releasing an update for Brotato this month that brings a new mob to the game, but the studio’s track record is what makes this change most intriguing. It handled several updates and expansions for Dead Cells, including the Return to Castlevania DLC. So, there could be some pretty neat stuff on the way to Brotato in the coming months and years, especially with Evil Empire teasing DLC.

New releases

Two Lego games arriving in the space of a couple of weeks might seem like a lot, but the latest one is a world away from Lego Voyagers. Lego Party — from SMG Studio and publisher Fictions — is a party game for up to four players and it has dozens of minigames. Think Mario Party, but blockier and with the smooth trademark humor of Lego games.

It supports local and online cross-platform multiplayer and there are tons of different ways to customize your minifigure. Let’s just hope no one gets too mad if you mess up their turn. Lego Party is out now on Steam, PS4, PS5, Xbox One, Xbox Series X/S and Nintendo Switch.

Alien: Rogue Incursion – Part One is now available for the first time outside of virtual reality platforms thanks to the new Evolved Edition. It hit PS5, Xbox Series X/S, Steam and Epic Games Store this week. 

This is a first-person shooter from Survios that’s set between Alien and Aliens. The game pits a marine colonel against hundreds of Xenomorphs and other nasty things. I can’t imagine I would have kept my cool if I were playing this in VR and a Facehugger jumped onto my head, but the flatscreen version might not be so scary. Maybe.

Puzzle adventure game Éalú sees you taking control of a wooden, clockwork mouse that’s attempting to escape from a labyrinth. Designer Ivan Owen of Beyond the Bark created all of the stop-motion animations by hand, including all possible outcomes for each scenario, and did so mostly in a garden shed.

It looks charming, though the mouse faces some rather grisly-sounding fates if you’re not careful. Éalú is out now on Steam.

Upcoming 

An edition of the PC Gaming Show took place during Tokyo Game Show last weekend, and it featured more than 30 games. One of them was Kaiju Cleanup. This is a cleaning sim in which you’ll clean up kaiju carcasses by slicing up the monsters into smaller pieces, disposing of “various jellies” and powerwashing the last little bits away. 

If your character dies due to acidic fluids or explosive organs, just send in a clone and clean up that mess too. It’s dangerous work, but someone’s gotta do it. 

This is a fun idea. There’s no release window for Kaiju Cleanup as yet, but Brightrock Games and publisher Mythwright say you can expect it to hit Steam at some point in the next 15 years. 

I kind of love the ethos of Wolf Haus Games. “We make the games we wanted to play when we were 13, because now we’re grown ups and nobody can tell us what to do,” the studio says on its website. After collectively accruing decades of experience in AAA games and movies, the team is working on its first game, Join Us.

In this co-op survival RPG, you’ll set up a chapter of a doomsday cult. You can choose the belief system and recruit members for your cause while amassing a stockpile of weapons. Naturally, you’ll need to build a compound for your collective and manage your resources. You can put your followers to work by assigning them roles like farmer, doctor and mission support, which will hopefully help you avoid permadeath.

Join Us is coming to Steam in 2026. I already feel like I might stick with this one for longer than I did Valheim, one of the more prominent co-op survival games of the last few years. That’s largely because this one has buses with machine gun turrets, along with pigs and bears you can ride into battle.

Earth Must Die is another game that was unveiled at the latest PC Gaming Show. This is a point-and-click adventure from Size Five Games and publisher No More Robots that has an appealing, cartoon-y art style, but it’s the cast that really catches the eye here. 

It features performances from the likes of Joel Fry (Game of Thrones, Our Flag Means Death), Ben Starr (Final Fantasy XVI, Clair Obscur: Expedition 33, Hades 2) and a host of people who have appeared on the brilliant comedy panel show Taskmaster, including series creator Alex Horne. Earth Must Die is slated to hit Steam later this year.

Speaking of Taskmaster, a game called Task Time seems like it was inspired by the show. This is a competitive party title from ReadGraves and publisher Wired Productions in which you’ll compete with up to seven other players to complete random tasks. There are more than 500,000 variants of tasks that you might be asked to take on. 

It looks chaotic in a good way, and appear to tap into the DNA of the likes of Fall Guys (which shouldn’t be surprising given that some of the dev team has experience of working on that game). There’s local and online multiplayer support for this one. Task Time is coming to Steam and Epic Games Store “soon.” If you’re quick, you can join the Steam playtest, which ends on Sunday.

Rising Heat reminds me a little of Minishoot Adventures, a lovely Zelda-esque RPG from last year (40 percent off in the Steam sale, by the way). The only things they actually seem to have in common, though, is that you play as a little ship and they each have a top-down perspective.

That’s because Rising Heat is a twin-stick, bullet-hell survival roguelike. I dig the explosive, colorful visual effects (is that a black hole I see?) and the co-op mode sounds compelling. You can play with a friend locally or online, and your ships are tethered by a beam that can damage enemies and possibly pull your partner into danger if you’re not careful. 

Rising Heat was supposed to arrive on October 14, but Fuzzy Sock Studios and publisher Apogee Entertainment have delayed it until December 2. However, you can try out a demo on Steam now.

Here’s another demo, and I’m very excited about this one. Marvel Cosmic Invasion is the latest side-scrolling beat-’em-up from Tribute Games and publisher Dotemu, the teams behind the terrific Teenage Mutant Ninja Turtles: Shredder’s Revenge.

Although this game is coming to Nintendo Switch, PS4, PS5 and Xbox Series X/S as well later this year, the demo is currently only available on Steam. It features nine of the game’s 15 playable heroes: Spider-Man, Wolverine, She-Hulk, Storm, Venom, Nova, Phyla-Vell, Rocket Raccoon and Captain America. You can pick two and switch between them any time to deliver powerful team-up attacks. 

There’s couch and online co-op available, and the demo is fully playable on Steam Deck. I definitely need to carve out some time for this over the weekend. Ghost of Yōtei can wait a bit longer.

Dogpile is another in a long line of Suika Game clones (where you combine two objects to make a larger one without spilling over the top of a container). This is all about smushing together very good dogs, so it’s automatically one of the best ones. It has an utterly perfect title too.

Dogpile switches up the format a bit since it’s a deckbuilder and you can customize the puppers with their own traits. Dog tags alter how the pooches and their traits work, and using them smartly can help you discover synergies. 

Studio Folly and Toot Games are the developers behind Dogpile, and they have audio design assistance from A Shell in the Pit and help from the co-publishing team at Wings. There’s no release window as yet. But there’s a demo out on Steam right now and I don’t know why you’re still reading this instead of rushing off to play it immediately.

This article originally appeared on Engadget at https://www.engadget.com/lego-parties-hundreds-of-xenomorphs-and-other-new-indie-games-worth-checking-out-110000144.html?src=rss 

Google is also removing apps used to report sightings of ICE agents

Following Apple’s removal of ICEBlock from the App Store, an app used to report on the activity of Immigration and Customs Enforcement agents, 404 Media reports that Google is also removing similar apps from the Play Store. In a statement to Engadget, Google said “ICEBlock was never available on Google Play, but we removed similar apps for violations of our policies.”

Google says that it decided to remove apps that shared the location of a vulnerable group following a violent act that involved the group and a similar collection of apps. It suggests the apps were also removed because they didn’t appropriately moderate user-generated content. To be offered in the Play Store, apps with user-generated content have to clearly define what is or isn’t objectionable content in their terms of service, and make sure those terms line up with Google’s definitions of inappropriate content for Google Play.

404 Media report specifically focuses on Red Dot, an app that both Google and Apple removed. Like ICEBlock, Red Dot designed to let users report on ICE activity in their neighborhood. Rather than just rely on user submissions, the app’s website says that it “aggregates verified reports from multiple trusted sources” and then combines those sources to determine where to mark activity on a map of your area. “Red Dot never tracks ICE agents, law enforcement, or any person’s movements” and the app’s developers “categorically reject harassment, interference, or harm toward ICE agents or anyone else.” Despite those claims, the app is not currently available to download from the Play Store or the App Store.

The pushback against ICE tracking apps seemed to begin in earnest following a shooting at a Dallas ICE facility that injured two detainees and killed another on September 24. According to an FBI agent that spoke to The New York Times, the shooter “had been following apps that track the location of ICE agents” in the days leading up to the event.

Apple pulled the ICEBlock app from the App Store yesterday following a request from US Attorney General Pam Bondi. In a statement shared with Fox Business, Bondi said that “ICEBlock is designed to put ICE agents at risk just for doing their jobs, and violence against law enforcement is an intolerable red line that cannot be crossed.” Apple’s response was to remove the app. “Based on information we’ve received from law enforcement about the safety risks associated with ICEBlock, we have removed it and similar apps from the App Store,” Apple told the publication.

Google says it didn’t receive a similar request to remove apps from the Play Store. Instead, the company appears to be acting proactively. The test for either platform going forward, though, is if there’s a way that developers can offer these apps without them being removed again.

This article originally appeared on Engadget at https://www.engadget.com/apps/google-is-also-removing-apps-used-to-report-sightings-of-ice-agents-192940612.html?src=rss 

Congress let a key cybersecurity law expire this week, leaving US networks more vulnerable

There’s a long list of reasons US stability is now teetering between “Fyre Festival” and “Charlie Sheen’s ‘Tiger Blood’ era.” Now you can add cybersecurity to the tally. A crucial cyber defense law, the Cybersecurity Information Sharing Act of 2015 (CISA 2015), has lapsed. With the government out of commission, the nation’s computer networks are more exposed for… who knows how long. Welcome to 2025, baby.

CISA 2015 promotes the sharing of cyber threat information between the private and public sectors. It includes legal protections for companies that might otherwise hesitate to share that data. The law promotes “cyber threat information sharing with industry and government partners within a secure policy and legal framework,” a coalition of industry groups wrote in a letter to Congress last week.

As Cybersecurity Dive explains, CISA 2015 shields companies from antitrust liability, regulatory enforcement, private lawsuits and FOIA disclosures. Without it, sharing gets more complicated. “There will just be many more lawyers involved, and it will all go slower, particularly new sharing agreements,” Ari Schwartz, cybersecurity director at the law firm Venable, told the publication. That could make it easier for adversaries like Russia and China to conduct cyberattacks.

Senator Rand Paul (R-KY)

Kevin Dietsch via Getty Images

Before the shutdown, there was support for renewal from the private sector, the Trump administration and bipartisan members of Congress. One of the biggest roadblocks was Sen. Rand Paul (R-KY), chairman of the Senate Homeland Security Committee. He objected to reauthorizing the law without changes to some of his pet issues. Notably, he wanted to add language that would neuter the ability to combat misinformation and disinformation. He canceled his planned revision of the bill after a backlash from his peers. The committee then failed to approve any version before the expiration date.

Meanwhile, House Republicans included a short-term CISA 2015 renewal in its government funding bill. But Democrats, whose support the GOP needs, wouldn’t support the Continuing Resolution for other reasons. They want Affordable Care Act premium tax credits extended beyond their scheduled expiration at the end of the year. Without an extension, Americans’ already spiking health insurance premiums will continue to skyrocket.

In its letter to Congress last week, the industry coalition warned that the expiration of CISA 2015 would lead to “a more complex and dangerous” security landscape. “Sharing information about cyber threats and incidents makes it harder for attackers because defenders learn what to watch for and prioritize,” the group wrote. “As a result, attackers must invest more in new tools or target different victims.”

This article originally appeared on Engadget at https://www.engadget.com/cybersecurity/congress-let-a-key-cybersecurity-law-expire-this-week-leaving-us-networks-more-vulnerable-174529522.html?src=rss 

Top 5 Deep Wrinkle Creams & Fillers That Are Worth A Try

Clinical research reveals which formulations deliver measurable results for deep wrinkles and expression lines. Stubborn, deep-set wrinkles represent a more complex skincare challenge compared to early fine lines or minor surface imperfections. Standard moisturizers and entry-level anti-aging products may address initial signs of aging but may be less effective against established wrinkles that have developed…

Clinical research reveals which formulations deliver measurable results for deep wrinkles and expression lines. Stubborn, deep-set wrinkles represent a more complex skincare challenge compared to early fine lines or minor surface imperfections. Standard moisturizers and entry-level anti-aging products may address initial signs of aging but may be less effective against established wrinkles that have developed… 

A free, ad-supported Xbox Cloud Gaming option might be on the way

It’s been quite the week for Xbox news. A lot of people are still coming to terms with Microsoft’s veritable gut-punch of an announcement that the price of a Game Pass Ultimate subscription is about to soar by 50 percent. And if that has already pushed you into washing your hands with Xbox altogether, it looks like Microsoft may soon attempt to tempt you back by giving away its cloud gaming service for free. That is, an extremely limited version of it, with ads.

According to The Verge, Microsoft is preparing to announce an ad-supported version of Xbox Cloud Gaming, which finally exited beta this week. Sources said to be familiar with Microsoft’s strategy told The Verge that game streaming with ads is already being tested internally with employees. You’ll reportedly be able to play select games that you own as well as a selection of Xbox Retro Classics titles. Microsoft will also offer Free Play Days games, an initiative that already lets Xbox users try games over a weekend. All of this will be possible without a paid Game Pass subscription.

But the inevitable catch, beyond the restricted catalogue of available games, is that you could have to watch up to several minutes of ad content before getting into a game, and it sounds like there are a number of time-based restrictions as well. It’s currently being tested with a one-hour time limit, up to five times per month, though that could change come launch.

Microsoft could launch its ad-supported Xbox Cloud Gaming tier in beta soon, and it will reportedly be available on PC, Xbox, handheld devices and on browsers. What isn’t clear is what streaming quality will be offered on the free version. Xbox Cloud Gaming’s recently-unlocked 1440p option is going to be exclusive to Game Pass Ultimate, with Microsoft saving the “best quality” streaming for its most expensive plan. You’ll be capped at 1080p on the Premium and Essential tiers.

All three paid Game Pass tiers include unlimited cloud gaming, but wait times get longer the further down you go. It’s fair to assume that any free cloud service not tied to Game Pass will be hit with longer wait times, though perhaps the enforced ads would hide those pretty well anyway.

This article originally appeared on Engadget at https://www.engadget.com/gaming/xbox/a-free-ad-supported-xbox-cloud-gaming-option-might-be-on-the-way-165739468.html?src=rss 

Why do AI data centers use so many resources?

With the AI boom, construction of new data centers has skyrocketed, and not without consequence — some communities that count these facilities as neighbors are now facing water shortages and strained power supplies. While tech’s data center footprint has been growing for decades, generative AI has seemingly shifted the impacts of these operations toward the catastrophic. What exactly makes these new data centers such a burden on the environment and existing infrastructure, and is there anything we can do to fix it? 

Chips

The industry believes AI will work its way into every corner of our lives, and so needs to build sufficient capacity to address that anticipated demand. But the hardware used to make AI work is so much more resource-intensive than standard cloud computing facilities that it requires a dramatic shift in how data centers are engineered. 

Typically the most important part of a computer is its “brain,” the Central Processing Unit (CPU). It’s designed to compute a wide variety of tasks, tackling them one at a time. Imagine a CPU as a one-lane motorway in which every vehicle, no matter the size, can get from A to B at extraordinary speed. What AI relies on instead are Graphics Processing Units (GPU), which are clusters of smaller, more specialized processors all running in parallel. In the example, a GPU is a thousand-lane motorway with a speed limit of just 30 mph. Both try to get a huge number of figurative vehicles to their destination in a short amount of time, but they take diametrically opposite approaches to solving that problem. 

Phil Burr is Head of Product at Lumai, a British company looking to replace traditional GPUs with optical processors. “In AI, you repeatedly perform similar operations,” he explained, “and you can do that in parallel across the data set.” This gives GPUs an advantage over CPUs in large but fundamentally repetitive tasks, like graphics, executing AI models and crypto mining. “You can process a large amount of data very quickly, but it’s doing the same amount of processing each time,” he said.

In the same way that thousand-lane highway would be pretty wasteful, the more powerful GPUs get, the more energy hungry they become. “In the past, as [CPUs evolved] you could get a lot more transistors on a device, but the overall power [consumption] remained about the same,” Burr said. They’re also equipped with “specialized units that do [specific] work faster so the chip can return to idle sooner.” By comparison, “every iteration of a GPU has more and more transistors, but the power jumps up every time because getting gains from those processes is hard.” Not only are they physically larger — which results in higher power demands — but they “generally activate all of the processing units at once,” Burr said. 

In 2024, the Lawrence Berkeley National Laboratory published a congressionally mandated report into the energy consumption of data centers. The report identified a sharp increase in the amount of electricity data centers consumed as GPUs became more prevalent. Power use from 2014 to 2016 was stable at around 60 TWh, but started climbing in 2018, to 76 TWh, and leaping to 176 TWh by 2023. In just five years, data center energy use more than doubled from 1.9 percent of the US’ total, to nearly 4.4 percent — with that figure projected to reach up to 12 percent by the start of the 2030s.

Heat

Like a lightbulb filament, as electricity moves through the silicon of computer chips, it encounters resistance, generating heat. Extending that power efficiency metaphor from earlier, CPUs are closer to modern LEDs here, while GPUs, like old incandescent bulbs, lose a huge amount of their power to resistance. The newest generation of AI data centers are filled with rack after rack of them, depending on the owner’s needs and budget, each one kicking out what Burr described as “a massive amount of heat.” 

Heat isn’t just an unwelcome byproduct: if chips aren’t kept cool, they’ll experience performance and longevity issues. The American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE) publishes guidelines for data center operators. It advocates server rooms should be kept between 18 to 27 degrees celsius (64.4 to 80.6 degrees Fahrenheit). Given the sheer volume of heat GPUs kick out, maintaining that temperature requires some intensive engineering, and a lot of energy.

The majority of data centers use a handful of methods to keep their hardware within the optimal temperature. One of the oldest ways to maximize the efficiency of air conditioning is a technique of hot and cold aisle containment. Essentially, cold air is pushed through the server racks to keep them cool, while the hot air those servers expel is drawn out to be cooled and recirculated. 

Many data centers, especially in the US, rely on the cooling effect that occurs as water changes from a liquid to a gas. This is done by drawing hot air through a wet medium to facilitate evaporation and blowing the resulting cooled air into the server room, in a method known as direct evaporative cooling. There’s also indirect evaporative cooling, which works similarly but adds a heat exchanger — a device that’s used to transfer heat between different mediums. In this type of setup, the heat from the warm air is transferred and cooled separately from the server room to avoid raising the humidity levels indoors. 

Due in part to their cooling needs, data centers have a tremendous water footprint. The Lawrence Berkeley report found that, in 2014, US-based data centers consumed 21.2 billion liters of water. By 2018, however, that figure had leapt to 66 billion liters, much of which was attributed to what it collectively terms “hyperscale” facilities, which include AI-focused operations. In 2023, traditional US data centers reportedly consumed 10.56 billion liters of water while AI facilities used around 55.4 billion liters. The report’s projections believe that by 2028, AI data centers will likely consume as much as 124 billion liters of water. 

“Collectively, data centers are among the top-ten water consuming industrial or commercial industries in the US,” according to a 2021 study published in the journal Environmental Research Letters. About one-fifth of these data centers use water from stressed watersheds, i.e. areas where the demand for water may be greater than the natural supply. 

Most of the water consumed by data centers evaporates and won’t be immediately replenished, while the rest goes to wastewater treatment plants. As a trio of academics explained in an op-ed for The Dallas Morning News, data centers are “effectively removing [drinking water] from the local water cycle.” Water used in the cooling process is typically treated with chemicals such as corrosion inhibitors and biocides, which prevent bacterial growth. The resulting wastewater often contains pollutants, so it can’t be recycled for human consumption or agriculture. 

And data centers’ water use goes well beyond cooling. A much bigger portion of their water footprint can be attributed to indirect uses, mainly through electricity generated by power plants but also through wastewater utilities. These account for about three-fourths of a data center’s water footprint, the study notes. Power plants use water in a number of ways, primarily for cooling and to produce the steam needed to spin their electricity-generating turbines. According to the authors, 1 megawatt-hour of energy consumed by data centers in the US on average requires 7.1 cubic meters of water. 

“Data centers are indirectly dependent on water from every state in the contiguous US, much of which is sourced from power plants drawing water from subbasins in the eastern and western coastal states,” the authors explain. To adequately address the water issue, energy consumption must be reigned in too. 

Exploring the alternatives

One major approach to reduce the massive water footprint of these systems is to use closed-loop liquid cooling. This is already ubiquitous on a smaller scale in high-end PCs, where heat-generating components, such as the CPU and GPU, have large heat exchangers that a liquid is pumped through. The liquid draws away the heat, and then has to be cooled down via another heat exchanger, or a refrigeration unit, before being recirculated.

Liquid cooling is becoming more and more common, especially in AI data centers, given the heat that GPUs generate. With the exception of mechanical issues, like leaking, and the water needed to operate the facility more generally, closed-loop systems do not experience water loss and so make more reasonable demands on local water resources. Direct-to-chip liquid cooling drastically cuts a data center’s potential water use, and more efficiently removes heat than traditional air-cooling systems. In recent years, companies including Google, NVIDIA and Microsoft have been championing liquid cooling systems as a more sustainable way forward. And researchers are looking into ways to employ this approach on an even more granular level to tackle the heat right at the source. 

Whereas cold plates (metal slabs with tubing or internal channels for coolant to flow through) are commonly used in liquid cooling systems to transfer heat away from the electronics, Microsoft has been testing a microfluidics-based cooling system in which liquid coolant travels through tiny channels on the back of the chip itself. In the lab, this system performed “up to three times better than cold plates at removing heat,” and the company said it “can effectively cool a server running core services for a simulated Teams meeting.” A blog post about the findings noted, “microfluidics also reduced the maximum temperature rise of the silicon inside a GPU by 65 percent, though this will vary by the type of chip.”

Another option is “free” cooling, or making use of the natural environmental conditions at the data center site to cool the operation. Air-based free cooling utilizes the outdoor air in cold locales, while water-based free cooling relies on cold water sources such as seawater. Some facilities couple this with rainwater harvesting for their other water needs, like humidification.

A map of Start Campus

Start Campus

Start Campus, a data center project in Portugal, is located on the site of an old coal-fired power station and will use much of its old infrastructure. Rather than simply employ a closed-loop, the high temperatures will require the closed-loop system to interact with an open loop. When the campus is fully operational, its heat will be passed onto around 1.4 million cubic tons of seawater per day. Omer Wilson, CMO at Start Campus, said that by the time the water has returned to its source, its temperature will be the same as the surrounding sea. Start Campus has also pledged that there will be no meaningful water loss from this process.

There is another novel cooling method, immersion, in which computing equipment is — you guessed it — immersed in a non-conductive liquid suitable to draw heat. Wilson described it as a relatively niche approach, used in some crypto mining applications, but not used by industrial-scale facilities. 

To keep with both energy and cooling needs, some researchers say the industry must look to renewable resources. “Directly connecting data center facilities to wind and solar energy sources ensures that water and carbon footprints are minimized,” wrote the authors of the aforementioned Environmental Research study. Even purchasing renewable energy certificates — which each represent one megawatt-hour of electricity generated from a renewable source and delivered to the grid — could help shift the grid toward these sources over time, they added. “Data center workloads can be migrated between data centers to align with the portion of the grid where renewable electricity supplies exceed instantaneous demand.”

Geothermal resources have begun to look especially promising. According to a recent report by the Rhodium Group, geothermal energy could meet up to 64 percent of data center’s projected power demand growth in the US “by the early 2030s.” In the Western US, geothermal could meet 100 percent of demand growth in areas such as Phoenix, Dallas-Fort Worth and Las Vegas.

For cooling, geothermal heat pumps can be used to “leverage the consistently cool temperatures” found hundreds of feet beneath the surface. Or, in locations where there are shallow aquifers present, data centers can make use of geothermal absorption chillers. These rely on the low-grade heat at shallower depths “to drive a chemical reaction that produces water vapor,” the report explains. “This water vapor cools as it is run through a condenser and cools the IT components of a data center using evaporation.” 

Iron Mountain Data Centers operates a geothermally cooled data center in Boyers, Pennsylvania at the site of an old limestone mine. A 35-acre underground reservoir provides a year-round supply of cool water. Geothermal may not be a widespread solution just yet, but it’s catching on. In 2024, Meta announced a partnership with Sage Geosystems to supply its data centers with up to 150 megawatts (MW) of geothermal power starting in 2027. 

Beyond the hardware

While novel cooling methods will undoubtedly help curb some of the AI data centers’ excessive resource demands, the first step to meaningful change is transparency, according to Vijay Gadepally, a senior scientist at MIT’s Lincoln Laboratory Supercomputing Center. AI companies need to be upfront about the emissions and resource use associated with their operations to give people a clear view of their footprints. 

Then there is the hardware to consider. Incorporating more intelligent chip design — i.e. processors with better performance characteristics — could go a long way toward making data centers more sustainable. “That’s a huge area of innovation right now,” Gadepally said. And large data centers are often “running underutilized,” with a lot of power that isn’t being allocated efficiently. Rather than leaning into the push to build more such facilities, the industry should first make better use of existing data centers’ capacities. 

Similarly, many of today’s AI models are vastly overpowered for the tasks they’re being given. The current approach is “like cutting a hamburger with a chainsaw,” Gadepally said. “Does it work? Sure… but it definitely is overkill.” This doesn’t need to be the case. “We have found in many instances that you can use a smaller but tuned model, to achieve similar performance to a much larger model,” Gadepally said, noting that this is especially true for new “agentic” systems. “You’re often trying thousands of different parameters, or different combinations of things to discover which is the best one, and by being a little bit more intelligent, we could dismiss or essentially terminate a lot of the workloads or a lot of those combinations that weren’t getting you towards the right answer.” 

Each of those unnecessary parameters isn’t just a computational dead end, it’s another nudge towards rolling blackouts, less potable water and rising utility costs to surrounding communities. As Gadepally said, “We’re just building bigger and bigger without thinking about, ‘Do we actually need it?'” 

This article originally appeared on Engadget at https://www.engadget.com/why-do-ai-data-centers-use-so-many-resources-171500010.html?src=rss 

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