Video games in 2023: Acquisitions, layoffs, unions

This was a year of upheaval in video games. The industry has shapeshifted over the past 12 months, and it’s not all due to Microsoft’s lengthy acquisition of Activision, Blizzard and King. While Xbox executives were defending the legality of a $69 billion deal that would create the third-largest video game studio in the world, smaller companies were firing staff and shutting down entire teams, even amid fervent collective-bargaining efforts. It’s been a wild ride.

In 2023, the main factors molding the video game landscape were consolidation, layoffs and unionization, with each of these phenomena feeding into each other. This past year, the video game industry shrank, even as it grew financially.

Consolidation

When its purchase of Activision-Blizzard-King was legally approved on October 12, 2023, Microsoft became the world’s third-largest video game studio by revenue. As the owner of the Xbox ecosystem, Microsoft was already a massive player in video games, but purchasing a tentpole AAA studio solidified its position in the top three. Activision and Blizzard are the owners of Call of Duty, Diablo, Overwatch, World of Warcraft and Starcraft, but the real meat of this deal comes from King, the mobile division. King operates Candy Crush Saga, a game with 238 million monthly active users, which is more than twice as many as Activision Blizzard’s combined player bases. Candy Crush Saga has generated more than $20 billion in lifetime revenue, and King routinely outperforms Activision and Blizzard in terms of quarterly returns. Mobile gaming remains a huge business, especially in the Chinese market, which represents the largest and most lucrative audience in video games.

Though the $69 billion Activision deal was the biggest in Microsoft’s history — beating its purchase of LinkedIn for $26 billion in 2016 — it wasn’t the company’s first video game acquisition. Microsoft owns nearly 40 developers and it bought a chunk of those in the past five years. The Xbox umbrella covers 343 industries, Arkane Studios, Bethesda, Compulsion Games, Double Fine Productions, id Software, Infinity Ward, Mojang Studios, Ninja Theory, Playground Games, Tango Gameworks and Turn 10, among dozens more.

Charley Gallay via Getty Images

With these studios at its back, Microsoft is leaning hard into cloud gaming while attempting to build a device-agnostic ecosystem powered by the Xbox brand. These moves are designed to unlock the mobile market even more, putting Xbox games on all devices, everywhere, all the time.

Still, Sony is bigger than Microsoft by revenue. Though Microsoft is often the face of the game-studio acquisition spree, Sony is the owner of 21 development teams, including Bungie, Guerrilla Games, Haven Studios, Housemarque, Insomniac Games, Media Molecule, Naughty Dog and Sucker Punch Productions. Sony has been subtly expanding its roster — more subtly than Microsoft, at least — over the past three years, and it’s also made heavy investments in studios like Epic Games and FromSoftware.

With this lineup, Sony is betting heavily on ongoing games, and it has 12 live-service titles in production right now, on top of Bungie’s Destiny franchise. These include Haven’s Fairgame$ and a multiplayer Horizon title from Guerilla.

“By expanding to PC and mobile, and… also to live services, we have the opportunity to move from a situation of being present in a very narrow segment of the overall gaming software market, to being present pretty much everywhere,” Sony Interactive Entertainment president and CEO Jim Ryan said in 2022.

For the companies at the top, total domination is the goal.

Even still, Tencent is bigger than both Sony and Microsoft. Tencent is not a console manufacturer, so it isn’t a household name among most players, but it’s one of the largest companies in the world, and it wields a ridiculous amount of financial power in video games. Tencent owns a portion of Bloober Team, Bohemia Interactive, Don’t Nod, Epic, Paradox Interactive, PlatinumGames, Remedy Entertainment, Roblox and Ubisoft, among others. It has a majority stake in Supercell, Grinding Gear Games, Klei Entertainment, Tequila Works, Techland, Yager Development and others. It fully owns Riot Games, Funcom, Sharkmob, Turtle Rock Studios, and, of course, others. It also runs multiple internal development companies, including the Level Infinite and Tencent Games publishing labels.

Xinhua News Agency via Getty Images

Sure, Sony has a stake in Epic, but Tencent’s is bigger. This investment alone means any time you buy a game built on Epic’s Unreal Engine, Tencent (and Sony) is getting a cut. Tencent is the biggest investor in games, with thousands of tendrils across the industry — if you played something this year, Tencent was probably involved.

On a smaller scale, companies like Netflix and Devolver Digital have also dipped their toes in the acquisition pond recently. Devolver started buying studios in 2020, and it now owns Croteam, Dodge Roll, Doinksoft, Firefly Studios, Nerial and System Era Softworks. Annapurna Interactive bought South African studio 24 Bit Games in November. Netflix launched its Games division in 2021, and it’s already purchased four studios, including Oxenfree developer Night School and Alphabear company Spry Fox.

Night School co-founder Sean Krankel told Engadget in June that the move to Netflix was a boon for the studio, providing financial security, a dedicated working space and plenty of marketing support for its projects.

“A small subset of teams are good to go for the next 10 years, but others have these peaks and valleys, and we were somewhere in between,” Krankel said. “We weren’t in danger of anything going sideways. But we were at a spot where we’re like, it would be cool to tether to somebody who has a similar vision, and somebody that we could work with that would like, de-risk us.”

Netflix

This is the short-term benefit of being bought by a larger company, but there are downsides to relinquishing independence. Having a corporate overseer can result in rigid production timelines, hindering a studio’s ability to pivot, and despite all of the promises otherwise, developers may be forced to adhere to a specific tone, vibe or game-development structure. Owned studios are held accountable by people outside of the actual development of a game, and the bigger the company, the further away its bosses are from the creative process.

The most extreme negative outcomes for an acquired indie studio are, of course, layoffs and closures. We saw a lot of these in 2023.

Layoffs

The post-acquisition power dynamic is playing out in public and in real-time. It’s estimated that more than 9,000 people in video games were laid off this year and the firings affected teams of all sizes. This is a crisis amount of cuts. In 2022, just 1,000 video game jobs were lost, according to layoffstracker.com.

The Embracer Group provides the clearest example of rampant, surprise layoffs in 2023. Embracer has spent the past few years acquiring prominent midsize studios, including Gearbox Software (Borderlands), Crystal Dynamics (Tomb Raider), Eidos-Montreal (Deus Ex) and Square Enix Montreal (Deus Ex Go). In the past decade, Embracer grew its portfolio to cover more than 100 game studios, including Volition (Saints Row), Coffee Stain (Goat Simulator), Free Radical Design (TimeSplitters) and Zen Studios (Pinball FX). The holding company also secured the rights to The Lord of the Rings in 2022, promising to turn it into “one of the biggest gaming franchises in the world.”

Volition

In June 2023, Embracer announced a six-year, $2 billion funding deal had fallen through, and it was going to restructure — meaning, layoffs and studio closures. Since this announcement, Embracer has shut down Volition, Free Radical Design and Campfire Cabal, it divested Goose Byte and it’s fired developers at Saber Interactive. More than 900 people lost their jobs during these moves. Meanwhile, Embracer’s share price rose by 11 points in November.

This wasn’t the only layoff round of the year. Unity lowered its headcount three times in 2023, affecting about 900 jobs. In its quarterly financial results in November, Unity reported a yearly revenue increase of 69 percent and it told investors, “We continued to manage costs well.”

Sony cut 100 jobs at Bungie, a company it bought for $3.6 billion in 2022. According to developers that are still there, Sony executives are attempting to use this upheaval to wrest more control of the studio from Bungie founders and leaders.

Epic Games fired roughly 830 people this year, or 16 percent of its staff. This included significant job cuts at Mediatonic, the studio behind Fall Guys that Epic purchased in 2021.

Mediatonic

“For a while now, we’ve been spending way more money than we earn,” CEO Tim Sweeney wrote about the layoffs. He continued, “I had long been optimistic that we could power through this transition without layoffs, but in retrospect I see that this was unrealistic.”

Electronic Arts was one of the first video game companies to institute significant layoffs this year, with a reduction of 6 percent of its workforce, or about 800 employees, in March. EA later cut jobs at Dirt and F1 studio Codemasters, which it purchased in 2021 for $1.2 billion. EA culled an estimated 1,130 jobs in 2023.

CD Projekt RED and Sega each laid off about 100 people in the past 12 months, while Ubisoft fired an estimated 255 employees. Microsoft cut 10,000 jobs across its businesses early in the year, and that included about 100 people at Halo studio 343 industries.

343 industries

These are just some of the biggest names in layoffs in 2023. Looking back on the carnage, it feels like a warning — as consolidation efforts increase, more game studios will be controlled by just a handful of companies, and they’ll be vulnerable to moves like mass layoffs and closures. We’re laying the foundation for the future of video games right now and consolidation only makes the industry smaller and more generic, as accountants, investors and shareholders push for low-risk concepts, rather than innovation and change.

What will rampant consolidation mean for all of these acquired studios in five years’ time? What will it mean when these teams aren’t shiny, new investments any longer, and the people at the top are ready to get lean again? Remember that many of the shuttered studios listed above were purchased within the past three years.

Being acquired is a cost-benefit analysis for smaller studios, where the benefits are immediate and the costs are potential. It’s easy to say that won’t happen to us. But it can happen, and it does, and as consolidation increases, bulk layoffs are only going to occur more often.

Unions

Unionization is one approach that can help protect the livelihoods of people in the video game industry, and there was progress on this front in 2023. Developers at multiple studios now have union support, from small indies to AAA powerhouses.

Microsoft is currently the home of the industry’s largest union, with representation for more than 300 quality assurance workers at ZeniMax Media. ZeniMax is the parent company of Bethesda, id Software and Arkane, and Microsoft purchased the whole caboodle for $7.5 billion in 2021. Microsoft formally recognized the ZeniMax union this January and the parties started negotiating in April. In December, Microsoft announced it would hire 77 contract workers as full-time employees under the ZeniMax Workers United-CWA union. The deal guaranteed a pay raise, paid holidays and sick leave, and a copy of Starfield, the game they helped ship.

Bethesda Softworks

“We are now stronger at the bargaining table and are working to secure a fair contract for all workers — direct employees and contractors,” ZeniMax union member Chris Lusco said. “We are all a part of ZeniMax Studio’s success and we all deserve our fair share. We hope to set a new precedent for workers across Microsoft and the entire gaming industry so that all workers, regardless of their employment status, are able to improve their working conditions through collective bargaining.”

Meanwhile, executives at Microsoft’s newest acquisition, Activision Blizzard, spent the past few years stalling internal unionization efforts. However, QA employees at Raven Software, a subsidiary of Activision, successfully voted to unionize in May 2022. Microsoft has vowed to respect organization attempts now that Activision-Blizzard-King is under its control.

Other companies with unions established in the past two years include Avalanche Studios, Anemone Hug, CD Projekt RED, Experis Game Solutions, Keywords Studios, Sega of America, Tender Claws and Workinman Interactive.

This article originally appeared on Engadget at https://www.engadget.com/video-games-in-2023-acquisitions-layoffs-unions-143037174.html?src=rss 

‘The Voice’ Season 25: The Premiere Date, Coaches & All the Latest Updates

‘The Voice’ season 24 has come to an end, but season 25 is just around the corner! Find out all the latest news about season 25’s premiere date and so much more.

‘The Voice’ season 24 has come to an end, but season 25 is just around the corner! Find out all the latest news about season 25’s premiere date and so much more. 

‘Charmed’ Behind-the-Scenes Drama: A Timeline of the Biggest Cast Feuds Over the Years

For over two decades, drama has erupted between ‘Charmed’ stars Alyssa Milano, Rose McGowan, and more. Shannen Doherty and Holly Marie Combs opened up about the drama in a recent podcast interview.

For over two decades, drama has erupted between ‘Charmed’ stars Alyssa Milano, Rose McGowan, and more. Shannen Doherty and Holly Marie Combs opened up about the drama in a recent podcast interview. 

The Morning After: Apple pauses Apple Watch Series 9 and Ultra 2 sales

Some holiday misery for Apple: It will soon pause sales of its latest Apple Watches in the US due to an International Trade Commission (ITC) ban. The company will suspend sales online this week and at Apple retail locations after December 24. Ho ho ho.

It’s all down to a patent dispute over the wearables’ blood oxygen sensor. Cast your minds back: Medical tech company Masimo sued Apple in 2021 for alleged violations of light-based blood-oxygen monitoring patents. In October, the ITC upheld a judge’s ruling from earlier this year that the Apple Watch did violate Masimo’s patents. The ITC’s order blocks all Apple Watch Series 9 and Ultra 2 imports to the US after December 25.

The case went to the White House for a 60-day Presidential Review Period. Although President Biden has one more week to decide whether to veto the ITC ruling, Apple has pre-emptively complied with the commission’s decision.

President Biden reportedly owns an Apple Watch – but also a load of other watches too.

— Mat Smith

​​You can get these reports delivered daily direct to your inbox. Subscribe right here!​​

The biggest stories you might have missed

An electric car completed the world’s first-ever drive from the North to the South Pole

Adobe terminates its $20 billion Figma acquisition amid regulatory scrutiny

Beats headphones and earbuds are up to 49 percent off right now

2023 in review: The year the economics of tech caught up with reality

Here’s everything you should do to up your digital security before next year

NordVPN comes to the Apple TV

Our top gadgets of 2023

The ones we bought.

Engadget

We test and review tons of gadgets every year, and (for some reason) we also buy a lot of things for ourselves. This year, those purchases included coffee-making upgrades, fancy keyboards and even pricey digital pianos. But there are plenty of other things we’ve bought and loved this year that have yet to make it on the site. Here, our staff looks back at the things that were worth the money.

Continue reading.

A new picture of Uranus looks like a sci-fi portal

The Webb telescope’s NIRCam filters are to thank for this.

NASA / ESA / CSA

The James Webb Space Telescope (JWST) has a treat to celebrate the upcoming second anniversary of its launch: an image of the icy planet Uranus. The picture, resembling a glowing blue marble rippling in a black ocean, was funneled through the telescope’s infrared filters to capture wavelengths we wouldn’t see with the naked eye.

Yeah, it looks like the CBS logo.

Continue reading.

US lawmakers call for DOJ probe into Apple’s blocking of Beeper’s iMessage app

They asked an assistant attorney general to determine whether Apple violated antitrust laws.

More socks for Apple’s legal department this Christmas. A bipartisan group of US senators and representatives have urged the Department of Justice to investigate whether Apple violated antitrust laws by attempting to block Beeper Mini’s access to iMessage. Senators have asked an assistant attorney general to look into Apple’s “potentially anticompetitive conduct.”

Hopefully, senators will have learned lessons from the other times they’ve tried to grill technology companies without the technical expertise for their questions to make sense.

Continue reading.

This article originally appeared on Engadget at https://www.engadget.com/the-morning-after-apple-pauses-apple-watch-series-9-and-ultra-2-sales-121539726.html?src=rss 

Meta’s automated tools removed Israel-Hamas war content that didn’t break its rules

Meta’s Oversight Board has published its decision for its first-ever expedited review, which only took 12 days instead of weeks, focusing on content surrounding the Israel-Hamas war. The Board overturned the company’s original decision to remove two pieces of content from both sides of the conflict. Since it supported Meta’s subsequent move to restore the posts on Facebook and Instagram, no further action is expected from the company. However, the Board’s review cast a spotlight on how Meta’s reliance on automated tools could prevent people from sharing important information. In this particular case, the Board noted that “it increased the likelihood of removing valuable posts informing the world about human suffering on both sides of the conflict in the Middle East.”

For its first expedited review, the Oversight Board chose to investigate two particular appeals that represent what the users in the affected region have been submitting since the October 7th attacks. One of them is a video posted on Facebook of a woman begging her captors not to kill her when she was taken hostage during the initial terrorist attacks on Israel. The other video posted on Instagram shows the aftermath of a strike on the Al-Shifa Hospital in Gaza during Israel’s ground offensive. It showed dead and injured Palestinians, children included.

The Board’s review found that the two videos were mistakenly removed after Meta adjusted its automated tools to be more aggressive in policing content following the October 7 attacks. For instance, the Al-Shifa Hospital video takedown and the rejection of a user appeal to get it reinstated were both made without human intervention. Both videos were later restored with warning screens stating that such content is allowed for the purpose of news reporting and raising awareness. The Board commented that Meta “should have moved more quickly to adapt its policy given the fast-moving circumstances, and the high costs to freedom and access to information for removing this kind of content…” It also raised concerns that the company’s rapidly changing approach to moderation could give it an appearance of arbitrariness and could put its policies in question.

That said, the Board found that Meta demoted the content it reinstated with warnning screens. It excluded them from being recommended to other Facebook and Instagram users even after the company determined that they were intended to raise awareness. To note, a number of users had reported being shadowbanned in October after posting content about the conditions in Gaza.

The Board also called attention to how Meta only allowed hostage-taking content from the October 7th attacks to be posted by users from its cross-check lists between October 20 and November 16. These lists are typically made up of high-profile users exempted from the company’s automated moderation system. The Board said Meta’s decision highlights its concerns about the program, specifically its “unequal treatment of users [and] lack of transparent criteria for inclusion.” It said that the company needs “to ensure greater representation of users whose content is likely to be important from a human-rights perspective on Meta’s cross-check lists.”

“We welcome the Oversight Board’s decision today on this case. Both expression and safety are important to us and the people who use our services. The board overturned Meta’s original decision to take this content down but approved of the subsequent decision to restore the content with a warning screen. Meta previously reinstated this content so no further action will be taken on it,” the company told Engadget in a statement. “As explained in our Help Center, some categories of content are not eligible for recommendations and the board disagrees with Meta barring the content in this case from recommendation surfaces. There will be no further updates to this case, as the board did not make any recommendations as part of their decision.”

This article originally appeared on Engadget at https://www.engadget.com/oversight-board-says-metas-automated-tools-took-down-israel-hamas-war-content-that-didnt-break-its-rules-110034154.html?src=rss 

Xfinity suffered a data breach but doesn’t know quite how bad it was

Xfinity says a data breach likely led to attackers obtaining customers’ usernames and hashed passwords. Other personal information may have been exposed, such as names, contact information, the last four digits of social security numbers, dates of birth and secret questions and answers. The company added that its analysis of the attack is ongoing, which may explain why it hasn’t disclosed the number of customers who have been affected. Xfinity also notes that it informed law enforcement about the incident.

On October 10, Citrix disclosed a vulnerability in software that Xfinity and many other businesses use. It provided guidance on how to mitigate the vulnerability on October 23 and Xfinity said it swiftly patched the problem. However, while carrying out a routine cybersecurity check two days later, Xfinity spotted suspicious activity in its systems. It later determined that bad actors accessed its internal network between October 16 and 19.

Xfinity says it’s informing customers of the incident via its website, email and by other means. It’s urging them to change their passwords, to make sure they don’t use the same passwords on different accounts and to enable two-factor or multi-factor authentication. Xfinity also suggested that folks who use the same login credentials on other accounts change their passwords on those.

This isn’t the first security incident Xfinity has had to deal with. Back in 2018, it emerged there was a bug in a Comcast website used to activate Xfinity routers. The issue led to some customers’ home addresses being exposed, along with the name and password for their Wi-Fi networks.

This article originally appeared on Engadget at https://www.engadget.com/xfinity-suffered-a-data-breach-but-doesnt-know-quite-how-bad-it-was-100711214.html?src=rss 

Insomniac Games hackers leak 1.3 million files after demanding $2 million ransom

On December 12, Rhysida, a ransomware group, announced it had taken 1.67 terabytes of data — over 1.3 million files — from Sony’s Insomniac Games and requested $2 million. Now, the one-week deadline for Insomniac Games to pay Rhysida has passed, and the group has made good on its threat to release the stolen information, Cyber Daily reports.

The data includes internal HR documents, screenshots of employees’ Slack conversations, and more, but the main focus is the yet-to-be-released Wolverine video game. The released files contain details about level design, characters and actual screenshots from the game. There’s also a signed publishing agreement between Sony and Marvel that lays out three upcoming X-Men games, the first being Wolverine, with the other two still unnamed. However, it details that Sony — which plans to spend $120 million per game — must release Wolverine by September 1, 2025, with the others due by the end of 2029 and 2033, respectively. 

Rhysida claims that it took the group only 20 to 25 minutes to get the domain administrator and that money was their sole motivation. “We knew that developers making games like this would be an easy target,” a Rhysida spokesperson told Cyber Daily. “Sony has launched an investigation, but it would be better in the backyard.”

Notably, Rhysida’s initial ransom notice allowed anyone to bid on the data, not just Insomniac Games, and it appears some of it was bought. The ransomware group stated that any unsold data was released — but only 98 percent of stolen information is publicly available. Rhysida stipulated that any data purchased must not be resold, but who knows if the new owners will follow that rule.

Rhysida only targeted Insomniac Games within Sony, but in May, a separate attack gained access to 6,800 current and former employees’ personal data. The attack, which ransomware group CLOP took credit for, became public knowledge in October.

This article originally appeared on Engadget at https://www.engadget.com/insomniac-games-hackers-leak-13-million-files-after-demanding-2-million-ransom-102134429.html?src=rss 

Google’s multi-state lawsuit settlement will cost it $700 million

On top of fighting (and losing to) Epic Games over Play Store antitrust concerns, Google has been fighting a similar lawsuit filed by 36 states and the District of Columbia in 2021. A settlement for that suit was announced in September, but a judge still had to confirm the terms. Now, Google has announced that it will pay a $700 million fine and make what amounts to fairly minor changes to the Play Store. 

Of that sum, Google will distribute $630 million to consumers who may have overpaid for apps or in-app purchases on Google Play (after taxes, lawyers’ fees, etc.). That covers around 102 million people, according to The Washington Post. It will also pay $70 million into a “fund that will be used by the states,” according to Google’s blog. 

The other major change is that Google must allow developers to steer consumers toward sideloading to avoid Google’s Play Store fees on subscriptions and the like. It’ll do that via updated “language that informs users about these potential risks of downloading apps directly from the web for the first time.” However, these actions will be time limited to seven years for the sideloading and five years for the updated language, according to settlement’s wording spotted by The Verge

Google will also include language stating that “OEMs can continue to provide users with options out of the box to use Play or another app store.” Starting with Android 14, third-party stores will be allowed to handle future app updates, including automatic installs. It’s also expanding user choice billing that will allow Android apps and games to offer their own payment system in the US. “Developers are also able to show different pricing options within the app when a user makes a digital purchase,” Google states. 

The company will only be required to make these changes for five or six years maximum (seven years for alternate means to download apps). In other words, it could feasibly cut off access to sideloading or third-party app stores after that point, or make it harder for the average consumer to find the option. 

Another big thing missing is exterior payment links. “Google is not required to allow developers to include links that take a User outside an app distributed through Google Play to make a purchase,” the settlement agreement reads. 

The settlement sum represents a miniscule portion of Google’s turnover and the other terms are relatively minor changes over what it already does. It also doesn’t include Epic Games, which won its own lawsuit against Google earlier this month (Google has vowed to appeal). A court still needs to formally approve the states’ settlement.  

Google also argued at its Epic trial that consumers were able to get games by sideloading and other means, but that failed to sway the jury. When the settlement with the states was announced in September, Epic CEO Tim Sweeny said that if it “left the Google tax in place” his company would fight on. “Consumers only benefit if antitrust enforcement not only opens up markets, but also restores price competition,” he said at the time.

This article originally appeared on Engadget at https://www.engadget.com/googles-multi-state-lawsuit-settlement-will-cost-it-700-million-103512109.html?src=rss 

TomTom and Microsoft team up to bring generative AI to automobiles

TomTom just announced a “fully integrated, AI-powered conversational automotive assistant” which should start popping up in dashboard infotainment platforms in the near-ish future. The company has issued some bold claims for the AI, saying it’ll offer “more sophisticated voice interaction” and allow users to converse naturally to navigate, find stops along a route, control onboard systems, open windows and just about anything else you find yourself doing while driving.

The company, best known for GPS platforms, partnered up with Microsoft to develop this AI assistant. The technology leverages OpenAI’s large language models, in addition to Microsoft products like Azure Cosmos DB and Azure Cognitive Services. Cosmos DB is a multi-model database and Cognitive Services is a set of APIs for use in AI applications, so this should be a capable assistant that draws from the latest advancements. 

TomTom promises that the voice assistant will integrate into a variety of interfaces offered by major automobile manufacturers, stating that the auto company will retain ownership of its branding. So this could start showing up in cars from a wide variety of makers. The company hasn’t announced any definitive partnerships with known vehicle manufacturers, but the technology will be integrated into TomTom’s proprietary Digital Cockpit, an open and modular in-vehicle infotainment platform.

This isn’t the first time a company has tried to stuff an LLM inside of a car. Back in June, Mercedes announced a three-month beta program that incorporated ChatGPT models into select vehicles. This tool also leveraged Microsoft’s Azure OpenAI service. TomTom is showing off the AI at CES in January, so we’ll know more about how it actually works at that point. 

This article originally appeared on Engadget at https://www.engadget.com/tomtom-and-microsoft-team-up-to-bring-generative-ai-to-automobiles-063002000.html?src=rss 

Volkswagen: Drivers want more physical buttons instead of touch controls

It may seem like blasphemy for an Engadget writer to diss touch controls, but as the demise of the MacBook Pro’s Touch Bar has proven, those aren’t always a good idea — especially on cars. As spotted by Autocar at Volkswagen City Studio in Copenhagen, the ID. 2all concept electric car now features a slightly updated interior, with the most notable change being the return of physical buttons below the central touchscreen. According to the brand’s interior designer Darius Watola, this will be “a new approach for all models” based on “recent feedback from customers” — especially those in Europe who wanted “more physical buttons.”

In Autocar’s Tiguan launch interview back in June, Volkswagen CEO Thomas Schäfer already acknowledged customers’ criticism on the over-reliance on touch controls — namely on the Golf Mk8 and ID.3, not to mention the same trend across the motor industry. The exec went as far as saying the earlier touch-heavy approach — endorsed by his predecessor, Herbert Diess — “definitely did a lot of damage” in terms of customer loyalty.

The future of Volkswagen interiors revealed. Here’s the ID.2 – on sale in 2025.
Classy and not everything on the touchscreen. pic.twitter.com/bXef4fXk99

— Steve Fowler (@SteveFowler) December 14, 2023

The ID. 2all is based on Volkswagen’s updated MEB Entry platform, and packs a 223HP motor that can go up to 62MPH in under seven seconds. As far as range goes, this car can apparently travel up to 280 miles on a single charge, but that’s with the larger and more advanced 56kWh battery instead of the base 38kWh version. Expect this concept electric vehicle to cost under €25,000 (around $27,300), when it arrives as a production model in Europe in 2025. The company also recently teased the ID. 2all SUV, which is described as “the brother of the ID. 2all,” but it won’t arrive until 2026.

First look at the ID. 2all SUV, the brother of the ID. 2all. The SUV version will arrive in 2026! pic.twitter.com/4SxgTDdH2e

— Stepan Rehak (@StepanRehak) December 14, 2023

This article originally appeared on Engadget at https://www.engadget.com/volkswagen-drivers-want-more-physical-buttons-instead-of-touch-controls-044931087.html?src=rss 

Generated by Feedzy
Exit mobile version