Sonos, still trying to fix its broken app, reportedly lays off 100 employees

Sonos has reportedly laid off around 100 employees on Wednesday, according to The Verge. Workers from the company’s marketing department allegedly bore the brunt of the hit. The cuts come as Sonos tries to simultaneously sell the public on its new Ace headphones and fix the rebuilt Sonos mobile app, which CEO Patrick Spence admitted was the result of his push for development speed.

The company confirmed the layoffs to The Verge. “We made the difficult decision to say goodbye to approximately 100 team members representing 6 percent of the company,” Spence said in a statement. The company is also reportedly “winding down” some customer support offices, including one in Amsterdam scheduled for shutdown later this year. Sonos’ LinkedIn page reports 1,800 employees worldwide, and the six-percent figure quoted in the statement would put it at about 1,650 workers. The company’s last layoffs, in June 2023, slashed seven percent of its workforce.

Although Engadget’s review was largely impressed with the company’s new Ace headphones, the app complaints largely overshadowed the highly anticipated hardware launch. Designed to address “performance and reliability issues” and rebuild the developer platform with “modern programming languages that will allow us to drive more innovation faster,” the app launch has been a debacle. It’s created headaches for the company’s most loyal customers and threatened to drag down the brand as it pushes into new product categories. It even led to the delay of two new products that were otherwise ready to roll.

The new Sonos app for Android, iOS and desktop launched in May without core functionality like sleep timers and alarms. Customers reported problems rearranging speakers in different rooms, some only working intermittently and problems completing other basic tasks. Others even said they often couldn’t load the app on the first try.

Sonos

For a taste of how broken the app is, Spence laid out a timeline to repair it in a blog post late last month. July and August were dedicated to improving stability when adding new products and implementing Music Library improvements. An August and September window is reserved for improving volume responsiveness, user interface, stability and error handling. September and October will include tweaks to alarm consistency and reliability, and the restoration of editing playlists and queues. Improvements to settings will also be addressed. (Phew!)

Today’s announcement wasn’t received well by the company’s Reddit community, which has been vocal about the app’s problems since its launch. Some viewed today’s reported layoffs as targeting 100 workers when one high-profile one would’ve done the trick. “I have to say that, I didn’t have both feet in the door to fire Patrick Spence, but any CEO who leaves his employees hung out to dry and then signs the paper that lays them off is a scumbag piece of shit,” u/teryan2006 wrote.

“Since I took over as CEO, one of my particular points of emphasis has been the imperative for Sonos to move faster,” Spence said on a July earnings call. “That is what led to my promise to deliver at least two new products every year — a promise we have successfully delivered on. With the app, however, my push for speed backfired.”

This article originally appeared on Engadget at https://www.engadget.com/audio/sonos-still-trying-to-fix-its-broken-app-reportedly-lays-off-100-employees-203224705.html?src=rss 

The FTC finalizes its rules clamping down on fake online reviews

The Federal Trade Commission’s (FTC) crackdown on fabricated reviews and fake consumer and celebrity testimonials has produced new official federal regulations to prevent the use of these practices on websites and e-commerce hubs. The FTC approved the new rules against the buying and selling of fake reviews and product testimonials with a 5-0 vote on Wednesday. The rules will become effective in 60 days.

The new FTC rules address the practice of buying and selling fake consumer reviews, including the use of AI-generated consumer and celebrity testimonials for products or services. They also prevent “providing compensation or other incentives conditioned on the writing of consumer reviews expressing a particular sentiment, either positive or negative” and prohibit “a business from misrepresenting that a website or entity it controls provides independent reviews or opinions” about products or services, according to a statement released by the FTC.

The formal ban also comes with stiff penalties for violators of the new rules. Fines could reach as high as $50,000 per violation.

The FTC officially announced its intent to seek new rules for such practices last October. The Commission has been trying to get control of fake online reviews and testimonials for years. The first such case was resolved in 2019 against the Amazon seller Cure Encapsulations Inc. The company was accused of paying for fake feedback for its weight-loss products from the amazonvierifiedreviews.com website, and the FTC slapped them with a $12.8 million fine. The FTC has also investigated similar cases against the supplement maker The Bountiful Company for “review hijacking” its products’ reviews and ratings on Amazon that ended with a $600,000 fine, and the skincare maker Sunday Riley that created fake online reviews by ordering employees to write them.

The government isn’t the only entity trying to discourage the buying and selling of fake reviews. The service recommendation website Yelp created a database that lists businesses who received warnings for posting or buying fake reviews for its Yelp page.

This article originally appeared on Engadget at https://www.engadget.com/general/the-ftc-finalizes-its-rules-clamping-down-on-fake-online-reviews-191339646.html?src=rss 

Alien: Romulus is a magnificent return to form

Set between the original Alien and its more bombastic sequel, Aliens, Fede Alvarez’s Alien: Romulus echoes the the greatest elements of those films, while also delivering his own spin on the 45-year-old franchise. There’s the elegant interplay of light and shadow from Alien, along with nods to Ridley Scott’s artful aesthetic. And there are finely crafted set pieces evoking the horror and sheer badassery of James Cameron’s Aliens. But Alvarez also expands the Alien universe by focusing on a group of twenty-somethings who were raised in a decrepit Weyland-Yutani colony, and whose main goal is to escape the bureaucratic clutches of their corporate overlords.

While it’s easy to dismiss Alien: Romulus as a mere rehash meant to appeal to younger audiences, it’s hard to deny the sheer level of craft on display. Alvarez’s eye for composition was clearly influenced by the series auteurs, from the opening shot of a field of stars that reveals a crashed ship rendered invisible by the blackness of space, to later sequences set alongside a planet’s ice-filled rings. And he can masterfully orchestrate tension for both action and horror, another skill borrowed from Scott and Cameron. Just like Alvarez’s hyper violent (and excellent!) Evil Dead remake, he’s able to put his own spin on an iconic horror franchise without being a slavishly devoted fanboy.

Murray Close

Our Ripley counterpart for Alien: Romulus is Rain (Cailee Spaeny), a young woman who recently lost both of her parents to a Weyland-Yutani mining operation. The only family she has left at a sun-less backwater colony is her brother Andy (David Jonsson), a malfunctioning android who’s directed to care for her.

After Rain’s request to leave her colony is denied and her mandatory work commitment is unjustifiably extended by several years, she joins a group of friends to covertly head off-world. The plan involves stealing cryostasis pods from a decommissioned space station — which, as you might expect, houses untold horrors. As Rain and her friends explore the station, they encounter facehuggers, get a quick lesson in Xenomorph biology and find themselves being hunted down one by one.

20th Century Studios

Admittedly, we’ve seen much of this before, but I still think there’s value in introducing an entirely new generation to the Alien franchise. Scott’s Prometheus and Alien: Covenant were intriguing for longtime fans, but they were also bogged down by the director’s own fascination with androids and Weyland-Yutani backstory. They weren’t exactly the best entry-point into the series. And sure, Alien and Aliens are easy to find and remain fantastic films, but I’ve personally found it tough to get some younger audiences to engage with older films.

By focusing on a twenty-something crew instead of older, world-weary space truckers or colonists, Alien: Romulus also better captures the viewpoint of a new generation of viewers. But Millennials and Gen Z are well aware the Earth is dying, and they’ve seen how global corporations got us into this mess.

20th Century Studios

It’s not hard to see the parallels between Weyland-Yutani sending workers to their doom to unearth the secrets of the Xenomorphs – creatures that could potentially wipe out all of humanity – to the fossil fuel companies ignoring the climate crisis they helped create. The human cost doesn’t matter, not when there’s massive profit potential and shareholder value on the horizon.

This article originally appeared on Engadget at https://www.engadget.com/entertainment/tv-movies/alien-romulus-is-a-magnificent-return-to-form-193025453.html?src=rss 

Apple is reportedly forging ahead with a rotating, iPad-like tabletop device

Apple appears to be going full steam ahead on an iPad-like tabletop device from which you may be able to manage smart home products, oversee household security and take part in video calls. The device, which could debut as soon as 2026, is said to have a thin robotic arm that moves around a large display. Apple’s riff on products like the Google Nest Hub and Amazon’s Echo Show may be able to tilt the screen up and down using actuators and rotate 360 degrees. It’s slated to be running on an offshoot of iPadOS for the time being.

Apple is said to have greenlit the device in 2022 but work on it intensified in recent months after the company scuttled its multi-billion boondoggle car project. Indeed, Kevin Lynch, Apple’s vice president of technology who oversaw the car project and until recently was in charge of smartwatch and health software, is in charge of the device’s development, according to Bloomberg.

Hundreds of Apple employees are now said to be working on the tabletop system, which the company reportedly sees as a way to take advantage of its Apple Intelligence tools. Siri and Apple Intelligence are expected to be the main control methods for the device. With a voice command, you may be able to turn the display to face you. It was reported earlier this year that Apple was planning a push into the realm of personal robotics, an effort that includes the tabletop device.

However, there’s said to be some internal concern over whether consumers will actually want this product, especially given that Apple already has a strong foothold in the tablet market. Pricing could have an impact on demand as well, with the company aiming to sell the device for around $1,000.

This is one of several devices Apple is working on as it aims to further diversify its offerings and boost its bottom line, Bloomberg notes. While the iPhone still accounts for about half of Apple’s revenue, sales have been relatively lagging in recent quarters. This year’s lineup, expected to arrive in September, is slated to have relatively modest hardware upgrades with Apple placing more focus on software updates such as Apple Intelligence features.

The other products Apple is reportedly working on include smart glasses and AirPods with built-in cameras. Foldable iPhones and iPads may also be in the works.

This article originally appeared on Engadget at https://www.engadget.com/home/apple-is-reportedly-forging-ahead-with-a-rotating-ipad-like-tabletop-device-193236425.html?src=rss 

Kaley Cuoco Engaged to Tom Pelphrey 2 Years After Vowing She’d ‘Never’ Marry Again: See Her Ring

The ‘Big Bang Theory’ alum announced that her boyfriend proposed more than two years into their relationship.

The ‘Big Bang Theory’ alum announced that her boyfriend proposed more than two years into their relationship. 

Zoe Kravitz Admits It Was ‘Hurtful’ Leaving Mom Lisa Bonet to Live With Dad Lenny

In a new interview, the ‘Blink Twice’ writer and director said she wished she ‘had been able to appreciate’ her mom more at the time.

In a new interview, the ‘Blink Twice’ writer and director said she wished she ‘had been able to appreciate’ her mom more at the time. 

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