Category: Technology

Yelp has announced new AI-powered call answering features for restaurants and services as part of its Spring Product Release. With the service, currently under development, the company hopes that “businesses never have to miss a call again.” 

“In this next step of our product transformation, we’re continuing to harness AI to unlock the potential of Yelp’s rich data in ways that build trust and simplify decision-making — whether users are hiring a pro or booking a reservation,” Yelp’s chief product officer, Craig Saldanha, said in a statement. “By grounding our AI in real consumer behavior and business data, we’re creating intuitive, transparent features that improve the experience for everyone on Yelp.”

The AI-powered system “will be fully integrated into Yelp’s platform with customizable features and the ability to answer general questions, filter spam, transfer calls when needed, and capture messages.” For restaurants, it will make reservations, put guests on a waitlist and highlight deals like happy hours. It will be part of Yelp Guest Manager, which is also getting a few updates to streamline operations — plus, a new Guest Experience Survey. 

Users calling services will be able to provide project details, get answers to follow-up questions and receive a call back from the company. For example, if a person has an issue with their car, they can give information to the AI system and receive potential solutions. Every business will be able to customize the AI service’s greetings, choose when a call should be forwarded and determine follow-up questions.

This article originally appeared on Engadget at https://www.engadget.com/ai/yelp-will-use-ai-to-help-restaurants-answer-calls-and-make-phone-reservations-143320476.html?src=rss 

The Garmin Forerunner 165 watch is on sale for $190, which is $60 off. Just head on over to Wellbots and enter the code 60ENGADGET at checkout. This code also allows for free shipping, which is always nice.

The Forerunner 165 topped our list of the best GPS running watches, and with very good reason. We loved the lightweight design, bright AMOLED touchscreen and the straightforward physical controls. The GPS is accurate and it tracks workout stats and all-day activity data. The battery also lasts for around 11 days, which is a decent metric.

Starting a run is simple, thanks to a clearly-labeled button. However, this thing can track more than standard runs. It tracks walking, strength training, swimming and a whole lot more. The watch is lightweight and comfortable enough for ultra-sweaty training sessions.

This deal is for the version without dedicated storage for music, though that one’s also on sale. The same code works for the Garmin Forerunner 165 Music edition, bringing the price down to $240 from $300. Even the Garmin Forerunner 965 smartwatch is available at a discount. Knock off $120 with the code 120ENGADGET. This model also made the aforementioned list of running watches.

Follow @EngadgetDeals on X for the latest tech deals and buying advice.

This article originally appeared on Engadget at https://www.engadget.com/deals/our-favorite-garmin-gps-watch-is-60-off-right-now-130014078.html?src=rss 

OpenAI, which spends far more money than it takes in, is trying something new to stanch the bleeding. The company just announced that all users, including on the free tier, can shop from ChatGPT Search. “You can now search for a product, compare options and buy products in ChatGPT,” OpenAI said in a press release. Categories currently available include fashion, beauty, home goods and electronics, with expansion to more categories set to come later. 

The search results you’ll obtain are “chosen independently and are not ads,” the company promises. The updates are available in 4o and are rolling out to ChatGPT Plus, Pro, Free and even logged-out users. Along with the shopping, OpenAI introduced search in WhatsApp, enabling users to send a WhatsApp message to ChatGPT to get up-to-date answers. Also new are improved citations, trending search and upcoming memory integration. 

Trusting ChatGPT for accurate shopping advise may be a risk, as the app tends to (still) make stuff up when it doesn’t know an answer. It seems that OpenAI is accessing reviews from Wired and other sites to get information on products, presumably through license agreements. It’s not clear how OpenAI is making money on shopping since it’s surfacing organic results and not paid placements, but it could be through affiliate revenue. 

The company certainly needs the cash. OpenAI only made $4 billion last year, reportedly after spending $9 billion. The company expects to boost that revenue by a factor of 30 to $125 billion by 2029, though it didn’t give any specifics on how it plans to do so. As it stands now, OpenAI makes the bulk of its money from paid subscriptions and the rest through licensing its API. 

This article originally appeared on Engadget at https://www.engadget.com/ai/openai-adds-shopping-features-to-chatgpt-search-133057362.html?src=rss 

Duolingo is now going to be “AI-first,” the company has announced — aka it will drop employees in favor of using AI. In a publicly shared email, CEO Luis von Ahn outlined how Duolingo will “gradually stop using contractors to do work that AI can handle.” This follows the company’s January 2024 decision to cut 10 percent of its contractors, in part because AI could do their tasks. 

In the email, von Ahn points to Duolingo’s “need to create a massive amount of content, and doing that manually doesn’t scale. One of the best decisions we made recently was replacing a slow, manual content creation process with one powered by AI. Without AI, it would take us decades to scale our content to more learners. We owe it to our learners to get them this content ASAP.” 

The CEO claims that Duolingo still “cares deeply about its employees” but that it needs to remove bottlenecks to best utilize them. To that end, it will be looking for experience using AI both in hiring and when doing performance reviews.  

In the email, von Ahn admits that AI is far from perfect — wow, who knew? But, he states that Duolingo should move with urgency, rather than wait and take “occasional small hits” quality-wise. We’ll have to wait and see what these AI-powered prompts will look like as a result. 

This article originally appeared on Engadget at https://www.engadget.com/ai/duolingo-will-replace-contract-workers-with-ai-123058178.html?src=rss 

The US House of Representatives has passed the Take It Down Act, a bipartisan bill that criminalizes the “publication of non-consensual, sexually exploitative images,” including AI-generated deepfakes that depict “identifiable, real people.” It would also compel platforms, such as social networks, to remove those images within 48 hours of being notified. The bill enjoyed overwhelming support in Congress and was cleared for approval by President Trump with a vote of 409 to 2. It passed Senate unanimously in February, and Trump, who previously talked about it while addressing Congress, is expected to sign the bill into law. 

Nearly every state in the country has its own laws revolving around revenge porn, and there are 20 states that already have laws that cover deepfakes. Take It Down’s authors, who include Senator Ted Cruz, explained that those laws “vary in classification of crime and penalty and have uneven criminal prosecution.” Victims are also still having a tough time getting their images removed under those laws. However, it’s that takedown provision in the bill that has raised concerns among critics. 

According to the Electronic Frontier Foundation, the provision could potentially apply to any image that’s perceived as sexual or intimate even if it’s not revenge porn. It has much broader definitions of what a “non-consensual, sexually exploitative image” is compared to its narrower definitions in other parts of the bill, the organization said. In addition, the EFF argued that the bill lacks safeguards against bad-faith takedown requests. Since online platforms typically use automated systems to remove content, and 48 hours are likely not enough time to verify each request’s legitimacy, they’ll most likely just depublish most reported images without checking them first. 

One of the Republican representatives who voted against the bill said it was “ripe for abuse, with unintended consequences.” But Cruz previously said after introducing Take It Down that it will “protect and empower all victims” of revenge porn by “creating a level playing field at the federal level and putting the responsibility on websites to have in place procedures to remove these images.”

This article originally appeared on Engadget at https://www.engadget.com/cybersecurity/us-congress-passes-take-it-down-revenge-porn-bill-that-also-covers-ai-deepfakes-120047880.html?src=rss 

Wholesome Direct, an annual showcase of cute and cozy games, is returning on Saturday, June 7 at 12PM ET / 9AM PT. This year’s event will show off “a vibrant lineup of artistic, uplifting, and emotionally resonant games from developers of all sizes from around the world,” according to Wholesome Games’ announcement post. 

Last year’s Wholesome Direct covered over 30 games, including updates to already released titles and the reveal of entirely new games. The definition of “wholesome” is generally as broad as event organizer Wholesome Games needs it to be, but Kamaeru: A Frog Refuge from the 2024 Direct is a good example of the kind of game this showcase likes to feature. It’s a cute concept (a management game about running a wildlife refuge), has a beautifully illustrated art style and features relaxed, but deep gameplay. Many of the projects that fill out the average Wholesome Direct lineup fit a similar description.

Wholesome Games hasn’t yet announced which developers will be featured during the Wholesome Direct, but the odds are good that its own Wholesome Games Present publishing label will have some games in the mix. Is This Seat Taken?, a puzzle game about figuring out seating arrangements, doesn’t have a release date yet and would be a natural fit for the show.

Wholesome Direct 2025 will stream on YouTube and Twitch on June 7 at 12PM ET / 9AM PT. The showcase falls right in the middle of Summer Game Fest, a group of loosely-affiliated game showcases that start airing on June 6, 2025.

This article originally appeared on Engadget at https://www.engadget.com/gaming/wholesome-direct-2025-will-premiere-on-june-7-214501921.html?src=rss 

A group of researchers covertly ran a months-long “unauthorized” experiment in one of Reddit’s most popular communities using AI-generated comments to test the persuasiveness of large language models. The experiment, which was revealed over the weekend by moderators of r/changemyview, is described by Reddit mods as “psychological manipulation” of unsuspecting users.

“The CMV Mod Team needs to inform the CMV community about an unauthorized experiment conducted by researchers from the University of Zurich on CMV users,” the subreddit’s moderators wrote in a lengthy post notifying Redditors about the research. “This experiment deployed AI-generated comments to study how AI could be used to change views.”

The researchers used LLMs to create comments in response to posts on r/changemyview, a subreddit where Reddit users post (often controversial or provocative) opinions and request debate from other users. The community has 3.8 million members and often ends up on the front page of Reddit. According to the subreddit’s moderators, the AI took on numerous different identities in comments during the course of the experiment, including a sexual assault survivor, a trauma counselor “specializing in abuse,” and a “Black man opposed to Black Lives Matter.” Many of the original comments have since been deleted, but some can still be viewed in an archive created by 404 Media.

In a draft of their paper, the unnamed researchers describe how they not only used AI to generate responses, but attempted to personalize its replies based on information gleaned from the original poster’s prior Reddit history. “In addition to the post’s content, LLMs were provided with personal attributes of the OP (gender, age, ethnicity, location, and political orientation), as inferred from their posting history using another LLM,” they write.

The r/chnagemyview moderators note that the researchers’ violated multiple subreddit rules, including a policy requiring the disclosure when AI is used to generate comment and a rule prohibiting bots. They say they filed an official complaint with the University of Zurich and have requested the researchers withhold publication of their paper.

The researchers didn’t respond to an email from Engadget. In posts on Reddit and in a draft of their paper, though, they say their research was approved by a university ethics committee and that their work could help online communities like Reddit protect users from more “malicious” uses of AI. 

“We acknowledge the moderators’ position that this study was an unwelcome intrusion in your community, and we understand that some of you may feel uncomfortable that this experiment was conducted without prior consent,” the researchers wrote in a comment responding to the r/changemyview mods. “We believe the potential benefits of this research substantially outweigh its risks. Our controlled, low-risk study provided valuable insight into the real-world persuasive capabilities of LLMs—capabilities that are already easily accessible to anyone and that malicious actors could already exploit at scale for far more dangerous reasons (e.g., manipulating elections or inciting hateful speech).”

The mods for r/changemyview dispute that the research was necessary or novel, noting that OpenAI researchers have conducted experiments using data from r/changemyview “without experimenting on non-consenting human subjects.” Reddit didn’t respond to a request for comment, though the accounts that posted the AI-generated comments have been suspended.

“People do not come here to discuss their views with AI or to be experimented upon,” the moderators wrote. “People who visit our sub deserve a space free from this type of intrusion.”

This article originally appeared on Engadget at https://www.engadget.com/ai/researchers-secretly-experimented-on-reddit-users-with-ai-generated-comments-194328026.html?src=rss 

Top executives from Wargaming and Lesta Games, the joint developers of World of Tanks, could have their stakes in their respective companies seized by the Russian government, according to reports from Russian news organizations RIA and RBC.

Malik Khatazhaev, the head of Lesta Games, and Viktor Kisly, the head of Wargaming, are reportedly being accused of extremist activities by Russia’s Prosecutor General (the country’s equivalent of the US Attorney General) because of Wargaming’s support of Ukraine, RIA reports. The Prosecutor General is looking to seize all of the executives’ shares in their respective companies.

Development of World of Tanks was split in 2022 when Wargaming left its offices in Russia and Belarus, and transferred development of the Russian version of the game to Lesta Games. Russia began a full-scale invasion of Ukraine that same year. In response, Wargaming ran a campaign in World of Tanks raising money for medical aid in Ukraine in 2023. The Russian government has decided to interpret that pro-Ukrainian fundraising as anti-Russian extremist activity. Why Lesta Games is being accused of the same thing isn’t entirely clear, but it is the company that’s technically still under the Prosecutor General’s jurisdiction.

Neither Lesta Games nor Wargaming have released an official statement, but Lesta Games did comment in a company Telegram channel, RBC reports. “The company works in full compliance with the legislation of the Russian Federation and the Republic of Belarus, so we have no grounds for any concerns or concealment of information,” Lesta Games writes. “We have not violated anything and we have nothing to fear.”

This article originally appeared on Engadget at https://www.engadget.com/gaming/russian-regulators-are-trying-to-seize-assets-from-the-developers-of-world-of-tanks-202157310.html?src=rss