How to cancel NordVPN and get your money back

There’s a lot to like about NordVPN, as I covered in my full NordVPN review. It’s one of the fastest among the best VPNs, and it’s got a bunch of cool, specialized servers for various VPN tasks. But the apps can be frustrating, and beyond that, no VPN is perfect for everyone. If you’ve decided NordVPN isn’t for you, here’s how to cancel your subscription and get your money back.

How to turn off auto-renewal on NordVPN

Even though you’ve decided to part ways with NordVPN, you may want to keep your subscription active while you pick out a replacement service. If that’s the case, you can simply cancel automatic renewal and let your subscription expire at the end of the billing period. If you change your mind before then, you can turn auto-renew back on. Here’s how to do it.

Go to my.nordaccount.com. Click Log in to Nord Account and enter your email address and password.

You’ll arrive at the account overview page. In the left-hand column, click on Billing.

On the list of subscriptions that appears, find NordVPN. Find the line that says “Auto-renewal: ON,” and click the Cancel link next to it.

A warning message will appear. Click Cancel auto-renewal at the bottom-right.

Sam Chapman for Engadget

This will turn auto-renewal off. If you decide to turn it back on, just go back to the billing tab of your Nord account overview, find your NordVPN subscription and click Enable auto-renewal.

How to cancel if you subscribed through an app store

If you paid for NordVPN on a mobile device through Google Play or the Apple app store, you’ll need to go to the relevant app store to cancel the subscription. On Android, sign in to Google Play, touch your profile picture, tap Payments & subscriptions and tap Subscriptions. Scroll until you find NordVPN, tap it and hit Cancel subscription. If you want a refund, follow the instructions in “How to get a refund from NordVPN” below.

On iOS, open the settings app, touch your profile picture, then tap Subscription. Scroll down to NordVPN, tap it and hit Cancel subscription. To get a refund for an Apple purchase, contact the Apple support team instead of the NordVPN team.

How to delete your NordVPN account

On the other hand, if you’re sick of NordVPN and already have another VPN lined up, you can cancel immediately by deleting your Nord account altogether. This will also cut you off from any other Nord Security products you might be using, including NordPass and NordLocker.

Go to my.nordaccount.com, click Log in to Nord Account and enter your credentials.

At the top-right of the account overview page, click your email address. In the dropdown menu, click Account settings.

Look at the bottom of the page to find the account deletion controls. Click Delete account.

Nord will send an authentication code to your account’s email address. Enter it.

Follow the onscreen prompts to confirm deletion.

Sam Chapman for Engadget

How to get a refund from NordVPN

NordVPN has a standard 30-day money-back guarantee. As long as you bought your subscription in the last 30 days, you can get a full refund. To do so, you’ll need to first cancel auto-renewal on your plan as described above, then contact support to ask for the refund.

You can reach NordVPN support by going to the help center at support.nordvpn.com. To reach the live chat and email ticket options, you’ll need to work your way down to a bottom-level help center article, then scroll down until you reach the section titled “Still having issues?” It’s frustrating, but you can get there by just clicking the first link on every page (or just follow this link and scroll down).

Sam Chapman for Engadget

Once you’ve found the buttons, either start a live chat or open the email form. Whichever you choose, explain that you’ve cancelled your subscription and would like a refund. Make sure not to end the interaction until you’ve received confirmation that your refund will be processed. Afterwards, it’ll take up to 10 business days for your reimbursement to go through.

NordVPN alternatives

With NordVPN cancelled, you may be in the market for another VPN. I’ve collected several on my best VPN list (linked at the start of the article), but here’s a few specific recommendations: Proton VPN is the best overall, Surfshark is the fastest and ExpressVPN is good for beginners and great at streaming. Good luck in your quest for a VPN that meets your needs.

This article originally appeared on Engadget at https://www.engadget.com/cybersecurity/vpn/how-to-cancel-nordvpn-and-get-your-money-back-173008588.html?src=rss 

Oura’s new app brings enhanced health insights and longer fertility window predictions

Oura has redesigned its official app with a refreshed visual interface and new health-tracking insights. The company boasts that the app refresh offers “modern visual language with deeper personalization.”

To that end, there are now three main and easily identifiable tabs. The “Today” tab includes only the most relevant data to help inform daily decisions. The “Vitals” tab offers “at-a-glance views of core health pillars.” This includes data on sleep, stress and cardiovascular trends. Colors change based on various biometric indicators to offer quick visual cues.

The “My Health” tab is more interested in long-term health, offering cumulative data on a user’s strengths, traits and opportunities for proactive care. This tab also includes a section about habits and routines to link “daily behaviors to measurable outcomes.”

The new Oura app also offers some increased health-tracking capabilities. The previous version of the app included a view that showed a month of data regarding menstrual cycles and fertility window predictions. This has been increased to a full year. Members also now get personalized cycle phase data from a single night of sleep instead of having to wait two months like before.

The app is launching “in the coming weeks,” but there’s a spot of bad news. It’ll only be available for the Oura Ring Gen3 and the Ring 4. The Ring 4 recently got a hardware update, with an option for a durable ceramic coating

This article originally appeared on Engadget at https://www.engadget.com/wearables/ouras-new-app-brings-enhanced-health-insights-and-longer-fertility-window-predictions-171329174.html?src=rss 

EA will shut down The Sims Mobile in January

The Sims Mobile is going away as EA will shut it down on January 20, nearly eight years after its debut in March 2018. An update that went live on Monday is the final one and the company is delisting the game on October 21. Since the game requires online servers (game progress is stored there), it’ll no longer be possible to play The Sims Mobile in three months’ time.

The Sims Mobile and The Sims community as a whole are full of creativity, kindness, and imagination,” EA said in a blog post. “You’ve amazed us with your stories, builds, and Sims. We’re proud to have shared this journey with you, and as a token of our appreciation, we’ve prepared a few surprises as we head into TSM’s final chapter.”

EA will run 14 events, including limited-time quests and treasure hunts, in The Sims Mobile over the next few months. It’s no longer possible to spend any real money in the game, though players can use their existing in-game currency. As of today, players also have unlimited energy, which “should make it easier to complete projects and enjoy the last few months of play,” EA said. On January 6, EA will unlock all of the Build Mode and Create A Sim items so players can fully customize their homes and sims’ looks for a couple of weeks before the grim reaper shows up for The Sims Mobile.

Back in 2022, EA and Sims studio Maxis announced Project Rene, a game that will run across multiple platforms, including mobile. So it’s maybe not too surprising that the company wants to focus its Sims mobile efforts there.

In any case, the shutdown stinks, especially for those who have spent money on The Sims Mobile as well as for the sake of game preservation. The decision to scuttle the game won’t exactly allay concerns that fans of the series, which has a significant LGBTQ+ fanbase, have about the future of The Sims if and when the planned sale of EA to a group that includes Saudi Arabia’s Public Investment Fund goes through.

This article originally appeared on Engadget at https://www.engadget.com/gaming/ea-will-shut-down-the-sims-mobile-in-january-173958279.html?src=rss 

Spotify now lets people follow venues to find out about concerts

Spotify just introduced a feature that lets users follow their favorite concert venues. This will provide people with updates and details about upcoming concerts.

Once a venue is selected as a favorite, it gets saved in a user’s library. Browsing each venue provides information on scheduled concerts, general announcements and other stuff. Folks can even filter upcoming shows by genre. Clicking on a specific spot will also pull up “tailored suggestions for other venues” in the vicinity.

Spotify’s new venue-tracking platform will offer links to each location’s “official ticketing partner” to make it easier to scoop up some tickets. The company says it currently tracks over 20,000 venues throughout the globe, from “iconic arenas to beloved independent clubs.”

Spotify also announced a change to its live event feed. This will now update daily instead of weekly. For the uninitiated, this tool tracks when artists are touring and lists nearby live events.

The platform recently added yet another tool for concert discovery in the form of custom playlists that highlight artists with upcoming shows in the area. These playlists update every week and include 30 songs.

These are welcome tools, as artists don’t get paid a whole lot from streaming platforms, instead relying on live ticket sales. The features could also help stem some of the bad press that’s been coming Spotify’s way lately, thanks to CEO Daniel Ek’s involvement with a weapons manufacturing company and the platform going running recruitment ads for controversial government entities like ICE.

This article originally appeared on Engadget at https://www.engadget.com/entertainment/music/spotify-now-lets-people-follow-venues-to-find-out-about-concerts-153836816.html?src=rss 

AWS fell on its face, knocking many apps, websites and games offline

On this crisp October morning, it feels like half of the internet is dealing with a hangover. A severe Amazon Web Services outage took out many, many websites, apps, games and other services that rely on Amazon’s cloud division to stay up and running.

According to the AWS service health page, Amazon was looking into “increased error rates and latencies for multiple AWS services” in the US-EAST-1 region (i.e. data centers in Northern Virginia) as of 3:11AM ET on Monday. By 5:01AM, AWS had figured out that a DNS resolution issue with its DynamoDB API was the cause of the outage. DynamoDB is a database that holds info for AWS clients. 

“Amazon had the data safely stored, but nobody else could find it for several hours, leaving apps temporarily separated from their data,” Mike Chapple, a teaching professor of IT, analytics and operations at University of Notre Dame, told CNN. “It’s as if large portions of the internet suffered temporary amnesia.”

As of 6:35AM, AWS said it had fully mitigated the DNS issue and that “most AWS Service operations are succeeding normally now.” However, the knock-on effect caused issues with other AWS services, including EC2, a virtual machine service on which many companies build online applications.

At 8:48AM, AWS said it was “making progress on resolving the issue with new EC2 instance launches in the US-EAST-1 Region.” It recommended that clients not tie new deployments to specific Availability Zones (i.e. one or more data centers in a given region) “so that EC2 has flexibility” in picking a zone that may be a better option.

At 9:42AM, Amazon noted on the status page that although it had applied “multiple mitigations” across several Availability Zones in US-EAST-1, it was “still experiencing elevated errors for new EC2 instance launches.” As such, AWS was “rate limiting new instance launches to aid recovery.” The company added at 10:14AM that it was seeing “significant API errors and connectivity issues across multiple services in the US-EAST-1 Region.” Even once all the issues are resolved, AWS will have a significant backlog of requests and other factors to process, so it’ll take some time for everything to recover.

Many, many, many companies use US-EAST-1 for their AWS deployments, which is why it felt like half of the internet was knocked offline on Monday morning. As of mid-morning, tons of websites and other services were sluggish or offering up error messages. Outage reports for a broad swathe of services spiked on Down Detector. Along with Amazon’s own services, users reported issues with the likes of banks, airlines, Disney+, Snapchat, Reddit, Lyft, Apple Music, Pinterest, Fortnite, Roblox and The New York Times — sorry to anyone whose Wordle streaks may be at risk.

AWS offers a lot of useful features to clients, such as the ability for websites and apps to automatically scale compute and server capacity up and down as needed to handle ebbs and flows in traffic. It also has data centers around the world. That kind of infrastructure is attractive to companies that serve a global audience and need to stay online around the clock. As of mid-2025, it was estimated that AWS’ share of the worldwide cloud infrastructure market was 30 percent. But incidents such as this highlight that relying on just a few providers to be the backbone of much of the internet is a bit of a problem.

This article originally appeared on Engadget at https://www.engadget.com/big-tech/aws-fell-on-its-face-knocking-many-apps-websites-and-games-offline-142935040.html?src=rss 

Beats Powerbeats Fit review: Déjà vu, in a good way

Beats devices have been the more colorful, full-of-personality complements to Apple’s clean-and-minimal gear ever since Apple bought the company back in 2014. Beats earbuds and speakers are the more flexible alternatives to things like AirPods and HomePods, and the new Beats Powerbeats Fit keep that tradition alive. Some six months after the Powerbeats Pro 2 debuted earlier this year, Beats now has an updated version of the Fit Pro to offer folks looking for many of the conveniences of an Apple device in something with slightly more character and versatility. Rather than reinventing the wheel, Beats made small changes on the Powerbeats Fit that ultimately make for a more polished version of its predecessor.

What’s new

If you’re familiar with the Beats Fit Pro, you’ll be familiar with the Powerbeats Fit. Beats kept much of what worked with its previous $200 earbuds here (including the price), making very minor changes to improve the comfort and the overall design. The new buds have 20 percent more flexible wingtips and the charging case is 17 percent more compact than that of the Beats Fit Pro. More on the wingtips in a moment, but first I have to commend Beats for making the charging case feel ever so slightly more premium this time around — and since it’s smaller than before, it’s less cumbersome to tuck in your back pocket. The buds also fit snugly into the charging case with a satisfying snap every time; they always align properly to recharge, something I cannot say about past pairs of the AirPods Pro I’ve owned.

When it comes to the wingtips on the Powerbeats Fit, they appear to be a hair shorter than those on the Beats Fit Pro, and certainly more malleable. I felt the biggest difference in flexibility at the base of the wingtip where it meets the earbud — those on the Powerbeats Fit have a bit more give than those on its predecessor. These small changes make it easy to pop the Powerbeats Fit into your ears and really not fuss with the wingtips at all. They’re present just to provide a more secure fit during intense workouts, and they do just that.

I wore them during strength training, 5K runs and leisurely walks and I didn’t have to adjust them at all once I popped them in. When Beats announced these new buds, the company claimed its design tweaks would also make the Powerbeats Fit more comfortable to wear all day long, not just during workouts. I’ll admit that I didn’t find the previous Beats Fit Pro uncomfortable to wear when not at the gym or on the trail. Yes, the Powerbeats Fit are marginally more comfortable now and the wingtips are more supple, but the change is subtle. If you jibe with the wingtip design to begin with, you’ll safely be able to use the Powerbeats Fit as daily drivers in addition to workout companions.

Notably, the Powerbeats Fit come with one extra pair of eartips in the box (four instead of the previous three), so once you find the eartips that are your best fit, you’ll be off to the races. There are also two new bold colors to choose from, orange and pink, in addition to gray and black.

Valentina Palladino for Engadget

What’s the same

Thankfully, Beats didn’t mess with all of the good things about the Fit Pro when developing the Powerbeats Fit. The new buds have an IPX4 water resistance rating, which isn’t the highest level of protection out there, but more than enough to withstand your sweatiest training sessions. Onboard controls in the form of physical buttons remain the same, although I didn’t accidentally trigger the buttons on the Powerbeats Fit nearly as much as I did with the Fit Pro. That might be because all the small changes Beats made in the design paid off — I didn’t fuss with the new buds in my ears as much as before, therefore I didn’t accidentally press the buttons as much.

The Powerbeats Fit also have Apple’s H1 chip inside, which enables features like hands-free Siri, automatic switching between devices, Adaptive EQ, Audio Sharing and Personalized Spatial Audio with dynamic head tracking. Transparency mode returns here as well, and it remains one of the standout features of any Apple-associated wireless earbuds. And if you do decide to wear the Powerbeats Fit all day long, you’ll likely make even more use of transparency mode as you need to jump in and out of conversations happening around you. In addition, you can keep track of the new earbuds in Apple’s Find My app.

Beats didn’t bill any improvements in sound quality on the Powerbeats Fit, and after listening to them alongside the Beats Fit Pro, I can say they sound almost identical. While listening to some tracks with the Powerbeats Fit, I noticed an almost imperceptible increase in the clarity of vocals, but that’s about it. Bass remains punchy and strong, and the buds get decently loud.

Active noise cancellation (ANC) is also the same on the new buds: strong enough to block out ambient noise around you and people’s voices. While running outside, I still heard the loudest disturbances like passing trucks and oddly sonorous cackling of nearby wildlife, but that’s arguably for the best. If you’re exercising outside, be it in a park or on city streets, you should be at least somewhat aware of your surroundings.

Valentina Palladino for Engadget

Battery life is consistent here as well, with Beats promising up to seven hours on a single charge (or six with ANC turned on) and up to 30 hours total when employing the Powerbeats Fit charging case. Anecdotally, after a week of using the Powerbeats Fit for an average of one hour each day, the charging case still had 75 percent battery left. If you’re using these all day, every day, you’ll obviously need to power it up more frequently. But if these are primarily your workout companions, you could get a week or two before needing to plug them in.

Wrap-up

The Powerbeats Fit are a fitting update to the Beats Fit Pro. The latter was one of the best devices in the Beats lineup to begin with, and the latest model only improves upon the winning formula. They offer a solid balance of a comfortable, secure design, good sound quality and ANC and handy additional features at a decent price. The latter is arguably just as important as the buds’ ability to withstand a sweaty training session: folks looking for many of the conveniences found in AirPods will find them here in an alternative design, and in a pair of buds that also works just as well with Android devices. If you’re willing to pay more, you could shell out $250 for either the Powerbeats Pro 2 to get that full over-ear hook style, or AirPods Pro 3 — both of which have built-in heart rate tracking But that feature in particular will be more of a nice-to-have than a necessity for most.

This article originally appeared on Engadget at https://www.engadget.com/audio/headphones/beats-powerbeats-fit-review-deja-vu-in-a-good-way-120058332.html?src=rss 

X is testing a new way of opening links in posts to improve engagement

Links have proven to be a tricky thing when it comes to social media engagement. On platforms like Threads, data suggests that people often don’t click the links in posts, and creators on X have complained that posts including links don’t get as much visibility. X is now trying to solve that. Head of product Nikita Bier shared that the platform is “testing a new link experience” that lets people open a link without leaving the original post entirely, so they can still view the Like, Repost and other buttons. The test is rolling out to iOS users first.  

We’re testing a new link experience, starting on iOS — to make it easier for your followers to engage with your post while browsing links.

For creators, a common complaint is that posts with links tend to get lower reach. This is because the web browser covers the post and… pic.twitter.com/oWraLpPwji

— Nikita Bier (@nikitabier) October 19, 2025

“To help get better signal, posts will now collapse to the bottom of the page so people can react while you’re reading,” Bier wrote alongside a screen recording of how it will work. As to why posts with links typically don’t perform as well, Bier said, “This is because the web browser covers the post and people forget to Like or Reply. So X doesn’t get a clear signal whether the content is any good.” 

Of course, X has been accused of throttling links to specific sites, and Elon Musk has said in the past that links “don’t get as much attention” on the platform, so tweaking the popups will only go so far in addressing the reach issue. Bier added that posts should always “stand alone as great content so write a solid caption.”

This article originally appeared on Engadget at https://www.engadget.com/x-is-testing-a-new-way-of-opening-links-in-posts-to-improve-engagement-211210520.html?src=rss 

China claims the NSA conducted cyberattacks on its national time center

As political tensions between the two global superpowers grow, China’s State Security Ministry accused the US’ National Security Agency of a cyberattack operation that took place between 2023 and 2024. As first reported by Reuters, the Chinese agency posted on WeChat that the NSA targeted the country’s National Time Service Center. As part of the Chinese Academy of Sciences, the center is tasked with generating, maintaining and transmitting its national standard of time, which is provided to important sectors across the country, including communications, defense and finance.

The state ministry said the operation used around 42 types of “special cyberattack weapons” to infiltrate the National Time Service Center which could have led to the disruption of network communications, financial systems and power supply. The WeChat post also claimed that the NSA exploited vulnerabilities in a foreign mobile phone brand’s messaging system to steal sensitive info from staff devices, without naming the brand.

The NSA has yet to respond to the accusation. On the other hand, the US Treasury Department said it was targeted by a “China state-sponsored actor” in a December cyberattack.

This article originally appeared on Engadget at https://www.engadget.com/cybersecurity/china-claims-the-nsa-conducted-cyberattacks-on-its-national-time-center-201852066.html?src=rss 

This is how the new ranching system will work in Cult of the Lamb: Woolhaven

We still have a few months to wait before the next Cult of the Lamb DLC, Woolhaven, arrives, but the Massive Monster team just shared a closer look at one of the new experiences the expansion will bring and, oh boy, I cannot wait to play this. In addition to adding a new mountain area with two new dungeons, Woolhaven will introduce ranching, so you can raise animals — the regular, non-anthropomorphic kind — to keep as pets, shear for wool or slaughter for meat (you know, if you have no heart).

Based on the overview video, we’ll get to raise cows(ish), goats and sheep as well as some more unexpected critters like crabs, snails, spiders and turtles. I, personally, am very excited about the snails. You’ll be able to form bonds with and name the animals, and you’ll have to tend to their wellbeing, feeding them healthy foods and cleaning them. Followers will also be able to bond with the animals and have their own pets. As wholesome as that all sounds, this is Cult of the Lamb we’re talking about, so I’m already bracing myself for the inevitable heartbreak of when some unruly follower kills my favorite animals at some point. The video notes that you’ll have to keep them safe from predators.

Woolhaven will be a paid expansion, but we don’t know yet how much it will cost or when exactly it drops. The team has so far only said early 2026.

This article originally appeared on Engadget at https://www.engadget.com/this-is-how-the-new-ranching-system-will-work-in-cult-of-the-lamb-woolhaven-194324041.html?src=rss 

Mexico is considering slapping an eight percent tax on violent video games

Violent video games have found themselves in the crosshairs of politicians yet again, but this time with Mexico’s government. Earlier this week, Mexico’s Chamber of Deputies approved a comprehensive financial package that includes an eight percent tax on video games with mature content. As first reported by Insider Gaming, the proposed tax covers games that have a C or D rating under Mexico’s video game age classification system, which is similar to ESRB in the US. The C rating is for players who are at least 18 years old and allows for extreme violence, bloodshed and moderate graphic sexual content, while the D rating is reserved for adults only and allows for prolonged scenes that include similar content.

The proposed law was first introduced in September, when the country’s Treasury Department claimed that “recent studies have found a relationship between the use of violent video games and higher levels of aggression among adolescents, as well as negative social and psychological effects such as isolation and anxiety.” The report cited a study from 2012 in a footnote, which also observed some positive associations with video games, including motor learning and building resilience.

The current interpretation of the proposal that’s been approved by the Chamber of Deputies would apply to digital and physical copies of affected games, as well as any in-game purchases or microtransactions. The proposal still has to go through Mexico’s other congressional chamber, the Senate, where it will be debated before a November 15 deadline to submit a budget proposal.

This article originally appeared on Engadget at https://www.engadget.com/gaming/mexico-is-considering-slapping-an-eight-percent-tax-on-violent-video-games-184101628.html?src=rss 

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