Category: Technology

In November, millions of Taylor Swift fans logged on to Ticketmaster to grab tickets for her 2023 tour. However, the site crashed, rendering verified users unable to purchase. Ticketmaster’s parent company, Live Nation, explained that while 1.5 million people had signed up as legit customers, over 14 million hit the site when tickets went on sale – many of which were bots.

Live Nation president and CFO Joe Berchtold told the Senate Judiciary Committee on Tuesday that the company “learned valuable lessons” from the Swift debacle. Three senators shoehorned in Taylor Swift quotes into their statements and questions – which I loved.

Berchtold called for Congress to expand the BOTS Act to “increase enforcement.” Democratic Senator Richard Blumenthal reminded Berchtold there are already legal options for going after scalpers using bots to procure tickets. “You have unlimited power to go to court,” Blumenthal said. “Your approach seems to be that everyone else is responsible here.”

– Mat Smith

The biggest stories you might have missed

LG’s latest ultra short-throw projector is a dream – if you can afford it

Apple’s latest 12.9-inch iPad Pro is up to $200 off

The 2024 Polestar 2 will have better range, stronger motors and a SmartZone sensor suite

SpaceX completes first stacked Starship fueling test

NASA and DARPA will test nuclear engines for crewed missions to Mars

The agencies hope to demonstrate the tech as soon as 2027.

NASA is teaming up with the Defense Advanced Research Projects Agency (DARPA) to test a nuclear thermal rocket engine in space, to use the technology for crewed missions to the red planet. The agencies hope to “demonstrate advanced nuclear thermal propulsion technology as soon as 2027,” NASA administrator Bill Nelson said. “With the help of this new technology, astronauts could journey to and from deep space faster than ever – a major capability to prepare for crewed missions to Mars.” There are, of course, risks involved with NTP engines, such as the possible dispersal of radioactive material in the environment should a failure occur in the atmosphere or orbit. Nevertheless, NASA says the faster transit times NTP engines can enable could lower the risk to astronauts – they could reduce travel times to Mars by up to a quarter. Nuclear thermal rockets could be at least three times more efficient than conventional chemical propulsion methods.

Continue reading.

Amazon’s RxPass offers Prime members generic medications for $5 a month

It has medications for 80 common health conditions.

Amazon has launched a new subscription service for customers in the US to get as many eligible medications as they need for $5 a month. The new service, called RxPass, is part of the e-commerce giant’s Pharmacy business, which launched in 2020 as a two-day prescription drug delivery for Prime users. That makes RxPass a $5 add-on for Prime, which sets users back $139 a year or $15 a month in the US. Customers will need to pay $5 out of pocket, since the service does not take insurance, like Amazon Pharmacy does, for purchases outside of the program. People enrolled in Medicare, Medicaid and any other government healthcare program will not be able to sign up for RxPass, either.

Continue reading.

‘Forspoken’ review: A magical world with several cracks

Fluid battles, uneven plot.

In Forspoken, you control the agile, angry Frey, slinging elemental attacks (and f-bombs) at multiple monsters before leaping off a cliff face and swinging from a molten outcrop. You keep moving, through the lands of Athia, through the adventure, because it’s enjoyable and satisfying, but also because when you slow down, you start to see the cracks. Delayed twice, while the fighting system is generally solid, Forspoken has a lot of sub-quest padding, and most of it’s pretty dull.

Continue reading.

WhatsApp’s native Mac app beta is now available to all

It’s optimized to run fast and efficiently on Mac hardware.

Mac users now have a native version of WhatsApp. The new app is optimized for Mac hardware and built with Mac Catalyst, so it should be faster and more efficient than the current web-wrapped Electron version. You also get a new interface with three panels to easily flip between chats, calls, archived and starred messages, while seeing contacts and interactions at a glance.

Continue reading.

 

If you’re looking to buy some accessories for your phone, a bunch of Anker powerbanks, cables and chargers are on sale right now at Amazon. One of the best deals in the list is the Anker Magnetic (MagGo) Battery for the iPhone 12, 13 and 14, which is currently 36 percent off at $45. That’s $25 less than its usual price and is an all-time low for the device that can stick to the back of your iPhone for on-the-go wireless charging and can double as a kickstand. The 5,000 mAh battery is only 0.5 inches thin and can also charge via USB-C. Its white, purple and blue versions are on sale for $45 at the moment, but you can also get the green variant for $60.

Buy Anker charging accessories at Amazon – up to 49 percent off

In case you need a portable battery with a much bigger capacity not just for your phone, but for your laptop and tablet, as well, Anker’s PowerCore 40K is also on sale for $56. This is the lowest price we’ve seen for the powerbank, which retails for $100, on the website. Like its name implies, the device has a 40,000 mAh capacity and is capable of 30W USB-C charging. Anker says it can charge an iPhone 13 for up to 8.8 times and a 2020 MacBook Air twice. 

Anker’s Nano II 45W USB-C Charger is also on sale, if what you’re looking for is a single small charger for multiple devices. It can charge Samsung Galaxy devices and the 2020 MacBook Air at full speed, and it can also charge an iPhone 13 faster than Apple’s original charger can. But it also works with other devices, such as the iPad, Apple Watch and 13-inch MacBook Pro. This compact foldable charger will set you back $30, or $10 less than its usual price.

If all you need is cables, however, you can also get a three-pack bundle of Anker’s Powerline+ II Lightning Cable from the sale. The bundle comes with two three-feet and one six-feet cable and will cost you $26.24, or 25 percent less than retail. 

Follow @EngadgetDeals on Twitter and subscribe to the Engadget Deals newsletter for the latest tech deals and buying advice.

 

Multiple Microsoft 365 services went down for thousands of users around the world, prompting the tech giant to investigate the incident affecting several of its products. In an announcement about the outage posted in the early morning (ET time) of January 25th, the company said users were unable to access its services, including Microsoft Teams, Exchange Online, Outlook, SharePoint Online, OneDrive for Business, Microsoft Graph, PowerBi and Microsoft 365 Admin Center. The tech giant admitted that the outage might not be limited to those products, however, and true enough, over a thousand users also reported having problems with accessing Xbox Live on Down Detector.

In an update to its announcement, Microsoft said it “isolated the problem to a networking configuration issue.” The company added that it had to plan its next troubleshooting steps carefully and analyze “the best mitigation strategy” in order to come up with a solution that wouldn’t cause any additional impact. By 4:26AM ET, Microsoft tweeted that it “rolled back a network change” that it believed was causing the outage and that it was monitoring its services as they start coming back online. 

 

Amazon union workers in the UK are striking for the first time over wages and what they call “severe” working conditions. They’ve rejected what they say is a “derisory” £0.50 pay raise (62 cents) and are demanding an increase to £15 ($18.48) an hour. 

A 98 percent majority of GMB union workers at Amazon’s Coventry fulfillment center voted in favor of the “historic” walkout and announced a strike date of January 25th earlier this year. Of 1,000 workers at the plant, 300 are unionized and expected to participate in the action. 

Amazon told Engadget in a statement that the size of the strike is “only a fraction of 1 percent of our UK employees.” It added that pay has increased 29 percent since 2018 and that it made a one-time £500 payment to help workers with inflation. “Employees are also offered comprehensive benefits that are worth thousands more — including private medical insurance, life assurance, subsidized meals and an employee discount, to name a few.”

However, two employees interviewed by the BBC said Amazon’s offer last August of a small pay raise to between £10.50 and £11.45 per hour was a “smack in the mouth” considering the company’s profits and high inflation. “These people had worked two years through the pandemic, that had seen Amazon’s shares go through the roof, they had seen the profits just become unimaginable,” Darren Westwood told the BBC. 

They also decried the company’s work culture, saying Amazon’s warehouse robots “are treated better than us.” Westwood said that employees are monitored constantly and questioned for any idle time lasting a few minutes. He also noted that some employees work 60 hours a week to make ends meet.

In April of 2022, workers at Amazon’s Staten Island warehouse voted to become the first in the US to join a union, and Amazon’s appeal failed last week. The company recently announced that it would eliminate 18,000 jobs, the majority from its retail and recruiting divisions. It has been frequently been accused of poor working conditions, notably after a warehouse collapsed in a tornado, and also faced criticism over anti-union activities. 

Update 1/25/2023 5:18AM ET: The post has been updated with Amazon’s statement to Engadget.

 

Bowers & Wilkins debuted its first true wireless earbuds in the spring of 2021. In fact, it announced two models at that time: the Pi7 and Pi5. Today, the company revealed updated versions for both which will carry the S2 label Bowers & Wilkins typically uses for retooled but not entirely brand new products. While the Pi7 S2 and Pi5 S2 aren’t rebuilt from the ground up, there are still some notable upgrades to both.

The Pi7 S2 and Pi5 S2 now both offer five hours of battery life on a charge. That’s up from four hours on the Pi7 and Pi5. A 15-minute quick-charge feature still gives you two hours of use and the included cases carry an additional 16 hours for the Pi7 S2 and 19 hours for the Pi5 S2. Both still have wireless charging capabilities, though the case for the Pi7 S2 is equipped with Wireless Audio Retransmission. Like it did for the Pi7, the case can connect to can external audio source — like in-flight entertainment — and wirelessly send sound to the earbuds. This isn’t novel to Bowers & Wilkins earbuds, but it is a handy feature nonetheless. Bowers & Wilkins says it also updated the antenna design on the Pi7 and Pi5 to increase Bluetooth range up to 25 meters. 

The key difference between the two models is audio quality. The Pi7 S2 supports aptX Adaptive with 24-bit/48kHz streaming from compatible devices and services. 9.2mm balanced armature dynamic drivers are paired with Bowers & Wilkins’ digital signal processing tech for higher quality audio that what the Pi5 offers with CD-quality sound and regular aptX. The Pi7 S2 also packs one additional microphone per earbud which should make it the preferred option for calls. And while both feature active noise cancellation (ANC), the Pi7 S2 has an adaptive setup that automatically monitors your surroundings to adjust the audio as needed for “the best possible, uninterrupted listening experience.” 

Both the Pi7 S2 and Pi5 S2 are available starting today, replacing the Pi7 and Pi5. The $399 Pi7 S2 comes in black, white and dark blue color options while the $299 Pi5 S2 offers light grey, dark grey and purple. A green version of the Pi5 S2 is slated to arrive later this spring.

Pi5 S2

 

Tesla has big expansion plans for its first Gigafactory near Reno, Nevada. The automaker has announced that it’s investing $3.6 billion to build two new factories in the complex and hire 3,000 additional workers. That’s bigger than the company’s initial investment ($3.5 billion) when it made a commitment to build the facility back in 2014. One of the new Nevada factories will manufacture its 4680-type batteries, while the other will be Tesla’s first factory to mass produce the Semi. 

The automaker delivered its first production Semis to Pepsi in December 2022, five years after it first showed off the electric rig and following several delays. Tesla currently manufactures the truck in limited quantities only, but it has long been planning to start volume production in Nevada. The company’s Semi truck uses less than 2 kWh per mile of energy and can go between 300 and 500 miles on a single charge. Tesla claims owners will enjoy an estimated fuel savings of up to $200,000 within the first three years. 

While the Semi factory will finally allow Tesla to mass produce its trucks, its 4680 battery factory will help it achieve its goals of slashing battery costs by half and ramping up production to be able to sell 20 million electric vehicles by 2030. Tesla introduced the 4680 battery — named as such because its cells measure 46mm by 80mm — as a higher-capacity-but-cheaper option to power its vehicles. According to Reuters, though, the company has been having issues scaling up its production due to the dry-coating technique used to coat its cells. Tesla didn’t say how it’s addressing those issues, but it did say that the new factory will have the capacity to produce enough 4680 batteries for 1.5 million light duty vehicles every year.

 

Don’t worry if you hate Twitter’s curated For You tab, as you now have a better way to avoid it. Twitter is updating its web and mobile apps to default to the timeline tab you last had open. If you close the app after looking at the chronological Following tab like a sensible human being, you’ll see it again when you come back. The tab default is rolling out today on the web, and “coming soon” to the Android and iOS apps.

This won’t revert to the old “twinkle” button that saved space. It does let you stick to your preferred timeline, though. This could be particularly helpful if you want to follow time-sensitive events (one of the main reasons many people use Twitter) and would rather not switch tabs every time you check your feed.

For You is an algorithmically generated feed that highlights certain tweets based on the users and conversations Twitter believes are relevant to you. While this can surface slightly older posts you might have missed, it also tends to bury content from some users and makes it difficult to follow live events.

The update comes as Twitter faces criticism of its approach to clients following Elon Musk’s acquisition last year. The social network now bans third-party clients, forcing developers to shut down popular apps and pivot to rival services like Mastodon. Many of those apps gave users more control over their timeline view and otherwise helped users dodge common Twitter annoyances. This change won’t likely satisfy fans of alternative apps. It might, however, reduce the sting of being force to use official software.

 

Twitter has a new whistleblower, as another former employee has sounded the alarm about security issues, according toThe Washington Post. The new complainant, who has spoken with Congress and the Federal Trade Commission (FTC), says any Twitter engineer still has access to an internal program — formerly called “GodMode” — that lets them tweet from any account.

The whistleblower’s complaint alleges GodMode (now renamed to “privileged mode”) remains on the laptop of any engineer who wants it, requiring only a production computer and a simple code change from “FALSE” to “TRUE.” Screenshots of the code, included in an October complaint filed with the FTC, show a warning to anyone attempting to use it: “THINK BEFORE YOU DO THIS.”

This isn’t the first time Twitter security has drawn scrutiny. In 2020, teenage crypto scammers hacked the company’s internal systems, sending fake tweets from the accounts of President Joe Biden, Barack Obama, Musk and others. Twitter’s at-the-time executives said they had fixed the issue and launched a “comprehensive information security program that is reasonably designed to protect the security, privacy, confidentiality, and integrity of nonpublic consumer information.”

However, Twitter’s first whistleblower, Peiter Zatko, disputed that. Another engineer claimed at the time that GodMode was still widely available.

The new complainant’s filing says the incident led to Twitter reopening the case, which sparked the discovery that engineers could also delete or restore anyone’s tweets. (Regular Twitter users can’t do either.) He also claims Twitter can’t log who, if anyone, uses or abuses any of the special privileges.

The new whistleblower’s complaint was filed by Whistleblower Aid, the same nonprofit firm representing Zatko. The FTC is reportedly interviewing former Twitter employees about the allegations.

 

In November, millions of Taylor Swift fans logged on to Ticketmaster hoping to scoop up tickets to arguably the most-anticipated tour of 2023. When the time came, the site crashed, rendering verified users unable to purchase admission to the singer’s first slate of shows in five years. In the immediate aftermath, Ticketmaster parent company Live Nation explained that while 1.5 million people had signed up as legit customers, over 14 million hit the site when tickets went on sale — many of which were bots. 

Live Nation president and CFO Joe Berchtold told the Senate Judiciary Comittee on Tuesday that the company “learned valuable lessons” from the Swift debacle. “In hindsight there are several things we could have done better – including staggering the sales over a longer period of time and doing a better job setting fan expectations for getting tickets,” he said. 

Berchtold told Senators that Ticketmaster experienced three times more bot traffic that day than it ever had before, and that a cyberattack on the company’s verified fan password servers exacerbated the problem. He explained that despite investing over $1 billion in ticketing systems since the Live Nation/Ticketmaster merger, mostly to combat fraud and scalping, the company has a massive bot problem that it can’t get a handle on. 

“We also need to recognize how industrial scalpers breaking the law using bots and cyberattacks to try to unfairly gain tickets contributes to an awful consumer experience,” Berchtold said. What he called “industrialized scalping” led to the Taylor Swift fiasco, he explained, but the executive wants Congress to act to prevent similar incidents from happening in the future. 

Berchtold called for Congress to expand the scope of the BOTS Act to “increase enforcement.” Signed into law in 2016, the legislation makes it illegal to bypass a website’s security or tech features as a means of purchasing tickets. It also makes it illegal to resell tickets obtained via those methods. Specifically, Berchtold called for banning the use of fraudulent URLs and stopping the resale of tickets before their general on-sale date. 

Sen. Marsha Blackburn during Tuesday’s hearing

The law leaves enforcement with the FTC and states, a topic Republican Senator Marsha Blackburn discussed with Berchtold in some of the most pointed questioning of the session. “You told me yesterday you block about 90 percent of the bot attacks that you get, and that’s a failing grade,” she said. “There ought to be people you can get some good advice from because our critical infrastructure in this country gets bot attacks every single day. They have figured it out, but you guys haven’t?”

Blackburn admitted that the FTC has only taken action on the law once, and that the lack of widespread action was “unacceptable.” She pledged to do something about the lack of enforcement through the dealings of the Senate Commerce Committee, where she is also a member. 

“The FTC has the authority, but you have a responsibility to consumers,” she continued. “I agree they are not exercising it, but how many times have you called the FTC and said ‘we need your help?'”

Berchtold explained that Live Nation had only contacted the FTC once about suspected bot activity — in late 2019 and early 2020. He said that was the only time they had necessary information to work with the commission in order to get a prosecution. “These are not bots that are trying to break into our system, they are trying to impersonate people… putting true fans at a disadvantage,” Berchtold told Blackburn when asked why Live Nation has such a hard time recognizing bots.

In regards to the BOTS Act, Democratic Senator Richard Blumenthal told Berchtold there are already legal options available to the company to go after scalpers using bots to procure tickets.

“You have unlimited power to go to court,” Blumenthal said. “Your approach seems to be that everyone else is responsible here — not us.” 

 

NASA is going back to an old idea as it tries to get humans to Mars. It is teaming up with the Defense Advanced Research Projects Agency (DARPA) to test a nuclear thermal rocket engine in space with the aim of using the technology for crewed missions to the red planet. The agencies hope to “demonstrate advanced nuclear thermal propulsion technology as soon as 2027,” NASA administrator Bill Nelson said. “With the help of this new technology, astronauts could journey to and from deep space faster than ever — a major capability to prepare for crewed missions to Mars.”

Under the Demonstration Rocket for Agile Cislunar Operations (DRACO) program, NASA’s Space Technology Mission Directorate will take the lead on technical development of the engine, which will be integrated with an experimental spacecraft from DARPA. NASA says that nuclear thermal propulsion (NTP) could allow spacecraft to travel faster, which could reduce the volume of supplies needed to carry out a long mission. An NTD engine could also free up space for more science equipment and extra power for instrumentation and communication.

As far back as the 1940s, scientists started speculating about the possibility of using nuclear energy to power spaceflight. The US conducted ground experiments on that front starting in the ’50s. Budget cutbacks and changing priorities (such as a focus on the Space Shuttle program) led to NASA abandoning the project at the end of 1972 before it carried out any test flights.

There are, of course, risks involved with NTP engines, such as the possible dispersal of radioactive material in the environment should a failure occur in the atmosphere or orbit. Nevertheless, NASA says the faster transit times that NTP engines can enable could lower the risk to astronauts — they could reduce travel times to Mars by up to a quarter. Nuclear thermal rockets could be at least three times more efficient than conventional chemical propulsion methods.

NASA is also looking into nuclear energy to power related space exploration efforts. In 2018, it carried out tests of a portable nuclear reactor as part of efforts to develop a system capable of powering a habitat on Mars. Last year, NASA and the Department of Energy selected three contractors to design a fission surface power system that it can test on the Moon. DARPA and the Defense Department have worked on other NTP engine projects over the last few years.

Meanwhile, the US has just approved a small modular nuclear design for the first time. As Gizmodo reports, the design allows for a nuclear facility that’s around a third the size of a standard reactor. Each module is capable of producing around 50 megawatts of power. The design, from a company called NuScale, could lower the cost and complexity of building nuclear power plants.